IT Support

Central West Specialized Developmental Services (CWSDS) is a leader in providing supportive living, community participation supports and specialized services, assessment and treatment to people who have developmental and intellectual disabilities, dual diagnosis, and/or challenging behaviours throughout the municipalities of Halton, Peel and Dufferin and the regions of Waterloo and Wellington.

As a specialist in the field of developmental an intellectual disabilities, CWSDS has experienced continued growth over the last five years. As such, we are looking to hire an IT Support on a full-time contract basis (40 hours/ week) for approximately 12 months. This position will report to the Information Systems, IT Infrastructure Manager

**RESPONSIBILITIES**:

- Develop and maintain installation and configuration procedures.
- Maintain system standards.
- Research and recommend innovative automated approaches for system administrative tasks.
- Ensure daily backup is completed ensuring all file systems and system data are successfully backed up, regular file archival and purge as necessary.
- Create, change and delete user accounts.
- Provide support per requests and investigate and troubleshoot issues.
- Ensure software license compliance.
- Ensure adherence to health and safety policies and procedures.
- Other duties as assigned.

**QUALIFICATIONS**:

- Current enrolment or recent graduate in a technologies support services diploma or equivalent.
- Thorough knowledge of current IT systems including networks, hardware and software.
- Ability to work independently and as part of a team.
- Ability to plan, organize and prioritize multiple tasks that may have conflicting deadlines.
- Ability to maintain confidentiality.
- Excellent problem solving and analytical skills.
- Strong written and verbal communication skills, ensuring confidentiality at all times.
- Must possess a valid driver’s license and have access to transportation.
- Providing proof of vaccination for COVID-19 and maintaining vaccination status as necessary from time to time during employment.

**Location**: 53 Bond St, Oakville

**Hours of Work**: Monday to Friday, 8:00 am to 4:00 pm

**Hourly rate**: $19.85 + 13% in lieu
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Central West Specialized Developmental Services will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation._
- We thank all applicants for your interest in our organization but only those selected for further consideration will be contacted_._

**Job Types**: Full-time, Fixed term contract

**Salary**: From $22.43 per hour

Schedule:

- 8 hour shift

Application question(s):

- Do you have your own vehicle and are able to use it for work purposes?
- Are you legally entitled to work in Canada?

Licence/Certification:

- Full G driver's license (required)