Information Clerk

2 weeks ago


Ottawa, Canada Hill Times Publishing Full time

**Work setting**:

- Public sector

**Tasks**:

- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Maintain records and statistics
- Sell merchandise

**Computer and technology knowledge**:

- Salesforce
- Internet
- MS Excel
- MS Word

**Transportation/travel information**:

- Own transportation

**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Repetitive tasks

**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player

**Workplace information**:

- Remote work available

**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?

**Health benefits**:

- Dental plan
- Health care plan

**Financial benefits**:

- Commission

**Long term benefits**:

- Group insurance benefits

**Other benefits**:

- Paid time off (volunteering or personal days)


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