Credit Agent

6 days ago

Calgary, Canada Dick's Lumber Full time

Dick’s Lumber in Calgary is looking for a personable, organized, and detail oriented team player to join our credit team as a Credit Agent.

**ACCOUNTABILITIES**:

- Contacts account customers for payment of overdue accounts.
- Organizes and maintains accurate records of all accounts.
- Analyzes customer behavior, responses and activity patterns, and problem solves accordingly to facilitate the collection process.
- Researches account disputes and billing discrepancies.
- Performs account reconciliations.
- Functions within the company’s credit policies and procedures.
- Assists with the ongoing development of the department.
- Other job-related duties as assigned.

**QUALIFICATIONS**:

- Minimum of one (1) years accounts receivable or credit and collection experience.
- Construction industry experience would be an asset.
- Excellent listening, communication and interpersonal skills with a pleasant phone manner.
- Strong problem solving abilities and analytical skills.
- Ability to multi-task, prioritize and work efficiently with mínimal supervision.
- Punctual, professional and courteous with proven negotiation skills.
- Must have a positive attitude and be a team player.
- A college diploma in business or finance, or several years of experience in the
- banking industry with an understanding of accounting principles would be an asset.
- Enrollment in the credit institute is considered an asset.
- Experience with MS Office including Word and possess strong Excel skills.

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

**Experience**:

- Accounts receivable: 1 year (preferred)

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