Casual Shelter Worker

Position: Casual Shelter Worker

Employment Type: Casual/Relief

Reports to: Shelter Manager

Availability: Must be available to work overnights, weekends and holidays

**Job Summary**

The Casual Shelter Worker provides trauma-informed crisis intervention and support, emergency shelter, and safety planning to women* and children who have experienced domestic violence, intimate partner violence, human trafficking, gender-based violence and/or homelessness. The Casual Shelter Worker is responsible for providing information, referrals, options, and case management to clients for their individual needs. Services are provided over the phone, through text and web-chat, as well as in-person. Maintaining safety and security is also a key aspect of this position.
- *includes trans-women, non-binary, and gender diverse individuals_

**Qualifications**
- University degree or college diploma in social work, social service work, or other related field is required
- Excellent understanding of the dynamics of DV, IPV, HT, GBV and/or homelessness is essential
- Experience working in a residential setting or in areas such as poverty, social services, social justice, or homelessness is essential
- Excellent working knowledge of trauma informed practice and harm reduction is essential
- Demonstrated experience working with diverse populations from an intersectional, inclusive, and anti-oppressive lens is essential
- Ability to work shifts in accordance with shelter needs, including days, evenings, overnights, weekdays, and weekends are required
- Police check with vulnerable sector screening is required
- Standard First Aid/CPR training is required
- COVID-19 vaccination verification is required
- Ability to lift and carry up to 30 lbs. is required
- Crisis Prevention and Intervention training is an asset
- Mental Health First Aid and/or ASIST training is an asset
- Ability to speak a second language is an asset

**Responsibilities**
- Provide crisis intervention supports and safety planning through an intersectional, trauma informed, and harm reduction framework via phone, text, webchat, and in-person
- Conduct safety risk assessments and complete client intakes into the shelter
- Provide case management, skills building, and supportive counselling to clients through an intersectional, trauma informed, and harm reduction framework
- Offer information, referrals, and options to clients for their housing, legal, medical, financial, cultural, social, and wellness needs
- Plan, organize, and facilitate group programming as needed
- Liaise, advocate, and build strong relationships with community partners
- Maintain safety and security throughout the shelter
- Perform administrative duties, including shift change, documentation, and database entry
- Participate in ongoing professional development and remain current on DV, IPV, HT, GBV and homelessness issues
- Assist in maintaining the shelter in a clean and orderly
- Assume other duties as assigned

**Accountabilities**
- Adhere to a strict code of client confidentiality at all times
- Adhere to relevant legislation and Nova Vita policies and procedures at all times
- Maintain health and safety requirements at all times, including fire and security monitoring and COVID-19 prevention protocols
- Maintain professional and ethical boundaries with clients and community partners at all times
- Complete all documentation as required and in a timely manner to meet professional standards
- Engage in regular supervision with the Shelter Manager

**Application**

If you require accessibility accommodations during the recruitment process, please notify us to arrange reasonable and appropriate accommodation. Nova Vita is an equal opportunity employer and strives to be reflective and inclusive of the communities we serve. We encourage individuals who identify as Indigenous, racialized, immigrant, LGBTQI+, or disAbled to apply. We appreciate your interest in this employment opportunity, however only those selected for an interview will be contacted.

Interested and qualified applicants should submit their resume and a cover letter to:
Nova Vita Domestic Violence Prevention Services

**Job Type**: Casual

**Salary**: $25.67 per hour

**Benefits**:

- Employee assistance program
- On-site parking

Schedule:

- Day shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed

Work Location: In person