Maintenance Department
1 week ago
**Position**:Operations and Maintenance - Administrator
**Job Type**:Full Time Permanent
**About Us**
Waterloo Biofilter Systems Inc. is a Canadian owned and operated company that develops, manufactures, and maintains advanced onsite wastewater treatment systems. Our mission is to protect soil and water resources through innovative wastewater treatment solutions and staying committed to high quality treatments, low electricity usage, and system dependability. Since 1991, our technology has proven to be the most reliable system available, and we continually strive to lead the industry in innovation and service. We pride ourselves on our outstanding team of employees who stand behind our company and our systems; not only leading the industry, but providing a supportive community that allows for both personal and professional growth. Our entire team, whether on the warehouse floor, in the office, or out in the field, utilizes collaboration and teamwork alongside continuous improvement in order to get the job done right - that’s “The Waterloo Way”
The position is primarily responsible for providing customer service to our residential customers and in-house administrative duties, reporting directly to our Operations Manager.
Specific responsibilities include:
- Communicate with Installers and Homeowners regarding system maintenance needs
- Keeping records of customer interactions, transactions, comments in ERP system
- Manage and maintain electronic filing system
- Process reports
- Invoicing
- Quotations
- Contract management
- Assist with accounts receivables and processing payments
- Interdepartmental and Company projects
**Requirements**:
- Enjoys working with people and collaborating in a team environment
- Enjoys talking with customers and being their advocate within Waterloo Biofilter
- Has strong organizational and time management skills
- Has strong working knowledge and experience with Microsoft Applications based software (Business Central 365 or similar, Word, Excel)
- Thrives in a growth oriented, positive culture that focuses on the customer
- English proficiency - strong verbal and written communication skills are required
- Knowledge of the Ontario Building Code (OBC) and Ministry of Environment Conservation and Parks (MECP) regulations is considered an asset
- Experience with ExpandIT is considered an asset
**Location & specifics**
- Guelph, Ontario
- Monday - Friday
**Salary**:Dependent on experience
**Benefits**
- Full benefits package including dental, vision and drug coverage.
- Annual bonus plan.
- RRSP matching.
- Company shut down between Christmas and New Years in addition to annual vacation time.
- Tuition support for further career growth and development.
**Job Types**: Full-time, Permanent
**Salary**: $40,000.00-$50,000.00 per year
**Benefits**:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
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