User Support Technician

2 weeks ago


St Catharines, Canada Lion Building Group Full time

Education: College/CEGEP
- Experience: 1 year to less than 2 years
**Work setting**:

- Relocation costs covered by employer
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
**Work conditions and physical capabilities**:

- Work under pressure
- Tight deadlines
- Attention to detail
**Personal suitability**:

- Accurate
- Client focus
- Initiative
- Judgement
- Organized
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week



  • St. Catharines, Canada Lion Building Group Full time

    **Work setting**: - Relocation costs covered by employer **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to...


  • St. Catharines, Ontario, Canada Great River Financial Services Inc (GRFS) Full time

    Job description:Job Title: IT & Hardware Service TechnicianJob Type: [/Part-Time/Contract/On call]Experience Required: 2+ years in IT hardware servicingJob Description:We are seeking a skilled IT & Hardware Service Technician with hands-on experience in servicing laptops and desktops.The ideal candidate should have strong technical expertise in repairing,...


  • St. Isidore, Canada Manoir Caledonia Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • St. Isidore, Canada Manoir Caledonia Full time

    Education: Other trades certificate or diploma - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and...


  • St. Thomas, Canada Ontario Plants Propagation Limited Full time

    Junior IT Support Technician Full time permanent position Talbotville, Ontario (Rural Location) **Reports To**: IT & Process Manager **The Company** At Ontario Plants Propagation Limited, our vision is to be Eastern North America’s premier supplier of green - house vegetable transplants. To help us accomplish this goal, we need to hire motivated...


  • St. John's, Canada PeopleToGo Full time

    Job Title: Deskside Support Technician (Systems Administrator)Type: Contract -3 monthsLocation: St. John’s, Newfoundland Starts: April 23, 2012Hourly Rate: $22/hr- $25/hrOur client is seeking an experienced Deskside Support Technician to join the team in their St. John’s, NFL location for a 3 month contract period.Skills Required Include:Bachelor’s...


  • St. Catharines, Canada District School Board of Niagara Full time

    **Library/ Media Technician** Media Services One (1) Full-time position 40 Hours per week The Curriculum Services Department requires an innovative and energetic professional to work within the board’s continuously evolving technological and resource environment. The Media Technician is involved in all operational aspects of the Educational Media...

  • Field Technician

    7 days ago


    St. Catharines, Canada MicroAge Technology Services Full time

    Position Summary: - Provide end user with hardware and software support, Onsite & offsite support with effective solutions in a timely manner. - Provide answers to clients by identifying problems; researching answers; guiding client through corrective steps. - Interact with customers to provide and process information in response to inquiries, concerns, and...


  • St. Catharines, Ontario, Canada MicroAge - Technology Services Full time

    The Service Desk Technician is an important first point of contact for our clients, providing exceptional technical support and ensuring the smooth operation of their IT systems. You will be responsible for providing end user support, troubleshooting and resolving technical issues, escalating complex problems, and maintaining high levels of customer...


  • St. Thomas, Canada maxill inc. Full time

    **If you are NOT ALREADY located in, OR you do not have concrete plans to reside in the London - St. Thomas area, please DO NOT apply. ** Thank you **IT Support Technician - Level 1** **The Company** maxill manufactures and distributes a wide range of infection control, disposables, hygiene and dental preventative products. maxill has been providing...