Service Technician

**Drive for Excellence**

**Don Valley Volkswagen** has proudly served the Greater Toronto Area for over five decades, making our team one of the most experienced in all makes and models. We are one of the highest volume new Volkswagen stores dedicated to top-tier guest service.

Don Valley Volkswagen is looking for a **Service Technician** to join their dynamic team

Part of the Performance Auto Group, a leading automotive group, we are committed to integrity, believe in employee empowerment, passionate about innovating, care about a great guest experience and giving back.

**About you.**

You are a dynamic, high energy individual excited about joining an award winning team. Don Valley Volkswagen is an easy-going, flexible work environment that is upbeat and has long standing relationships with the community. You are someone who is motivated, willing to learn from our years of experience and a self starter. We are looking forward to having you on board

**Here’s what you’ll deliver**:

- Examine all vehicles to determine if additional safety or service work is required.
- Prepare a complete report on the back of the repair order.
- Estimate flat rate times for each recommendation. Use supplied flat-rate manuals and the Employer policies as a guide.
- Obtain parts prices and note availability for each recommendation.
- Perform all work as outlined on the front of the repair order and as authorized on the back, with efficiency and accuracy, and in accordance with company and factory standards.
- Order all parts when authorization is received, unless specifically told otherwise. Indicate on the RO that you have done so.
- Save and tag parts if the job is under warranty or insurance, or if requested by the customer.
- Road-test vehicles after service any time a wheel is removed, or any time a repair that might affect drivability is performed (i.e. tune-up, valve adjustment, brake work, suspension work, rattle/noise repair, etc.). Straight oil changes or transmission fluid changes are excluded.
- Ensure that all work performed is thorough, accurate, and completed in a timely fashion.
- Supervise work of all apprentice technicians or students; report immediately any deficiencies to the Service Manager.
- Attend factory-sponsored training classes as scheduled by management.
- Attend dealer-specified training courses as scheduled by management.
- Keep abreast of all factory technical bulletins.
- Maintain a high degree of concentration to prevent “comebacks”.
- Ensure that customer cars are kept as clean or cleaner than when they arrived, both inside and out.
- Keep the shop area neat and clean at all times.
- Clean bay and bench at the end of each shift.
- Dispose of garbage, recycling, etc. as required.
- Understand and follow federal, provincial, and local regulations, such as those governing the disposal of hazardous wastes.
- Other duties as required by management.

**What do you need to succeed?**
- Automotive Service Technician, fully licensed (310S or higher).
- 3-5 years experience with automotive mechanical operations.
- Must have a valid Ontario Driver's License and good driving record.
- Demonstrated willingness to learn and succeed.
- Must be team oriented, hardworking with a positive attitude.
- Grade 12 diploma or GED.
- Work effectively without supervision.
- Proven knowledge and experience with automotive mechanical operations.
- Work well under pressure in a fast-paced environment.
- Must be reliable and able to work productively.
- Ability to read and comprehend instructions and information.
- Excellent diagnostic and electrical skills.
- Previous Volkswagen experience is considered an asset.

**What’s in it for you?**
- Excellent management support and guidance.
- Opportunities through our Internal career development program.
- Access to health, dental and vision insurance.
- Disability, critical illness and life insurance for the unexpected.
- Our Employee Assistance Plan (EAP) for you and your family's wellness.
- Discount on vehicles, service and parts for you and your family.
- Discounts to retailers and service providers across the country.
- Free and engaging employee events.
- Did we mention we love giving back to our communities?

**This compensation range will be based on knowledge, experience and bonus earnings**

**Job Type: Full Time**

**Flat Hourly Rate: $35.00**
Performance Auto Group is a leading automotive company in Southern Ontario with over 1800 employees, 23 brands and 32 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.

**_ Performance Auto Group is an Equal Opportunity Employer. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, accommodations are available for all parts of the recruitment and selection process. Applicants may request any acco