Receptionist

12 hours ago

Gloucester, Canada Connexion Family Health Team Full time

Connexion Family Health Team is an interdisciplinary primary care organization committed to delivering comprehensive, patient-focused healthcare. Our team of physicians, nurses, allied health professionals, and administrative staff work collaboratively to provide quality care to individuals and families in Ottawa and surrounding communities.

**POSITION: Temporary Full-Time Receptionist**

**KEY RESPONSIBILITIES**:

- Greet and assist patients and visitors in a professional and welcoming manner.
- Support patient check-in and clinic flow.
- Answer, screen, and direct telephone calls and inquires in both English and French.
- Schedule, confirm, and modify patient appointments using the electronic medical record (EMR) system.
- Verify and update patient demographics and OHIP information.
- Ensure confidentiality and adherence to organizational privacy policies.
- Provide administrative support to healthcare providers.
- Process referrals, requisitions, physician correspondence, and patient documentation.
- Prepare and process financial transactions for approval and payment.
- Prepare patient receipts as required.
- Maintain organization and cleanliness of the reception and waiting area.
- Maintain and order office supplies.
- Complete and maintain an accurate record of inventories.

**QUALIFICATIONS**:

- Strong communication, customer service, and interpersonal skills.
- Ability to function independently with a high level of professionalism and positive workplace conduct.
- Ability to work collaboratively with all members of the health care team.
- Ability to multitask, prioritize and manage time effectively.
- Proficiency with a Window OS environment.
- Proficiency with EMR systems, (PS Suite is preferred)
- **Bilingualism (English & French) required**

**RELEVANT EXPERIENCE**:

- A minimum of 3 years of experience in roles which are commensurate with the qualifications listed above
- Secretarial experience in the health care field is required.
- Experience working in a Family Health Team would be an asset.

**JOB SPECIFICATION**:

- Hours of Work - Monday to Friday 8:00 a.m. - 4:00 p.m., on-site, 37.5-hour work week with the possibility of one evening shift (11a-7p, Wednesdays) per week
- To begin as soon as possible
- Pay: $46,404.98 per year with competitive health benefits, paid vacation/sick/personal leave

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Pay: $46,404.98 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care

Work Location: In person

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