Co-op Administrative Coordinator

**Duties and Responsibilities**:
The Co-op Program Administrative Coordinator supports the day-to-day administration of the Co-operative Education program. The Co-op Program Administrative Coordinator has an in-depth understanding of the admission, participation, and eligibility requirements for Co-op programs at both the undergraduate and graduate level. With a minimum amount of supervision, they fully support the Co-op admission cycle, determine applicants’ eligibility, communicate and justify decisions, and respond to student inquiries, form submissions, and participation adjustment requests with speed and tact. The Co-op Program Administrative Coordinator makes referrals whenever necessary to internal staff members as well as to other departments and stakeholders on campus. They oversee the collection of students’ work term deliverables; this includes, but is not limited to, managing work term course setup and access, liaising with faculty and employers, and communicating and enforcing deadlines. The Co-op Program Administrative Coordinator functions as a cohesive member of the team, both within the administrative unit, and within other Co-op units.

**Qualifications**:
The incumbent must possess the following qualifications:

- Ability to work under minimum amount of supervision
- Be flexible and adapt to quickly-changing priorities and a fast pace of work.
- Possess experience in customer service and administration, ideally within a university environment.
- Be a team-focused individual with the ability to work collaboratively within their own team, with other Co-op staff, and with other units on campus.
- Have excellent writing skills, multitasking ability, and tact.
- Have a thorough knowledge of the University’s admission and continuation regulations as they pertain to the Co-op Program options, and must learn work/study patterns and possible permissible variations.
- Have a strong working knowledge of databases and Excel.
- Be familiar with Banner, Orbis, and the Microsoft Suite of products.
- Possess excellent communication and inter-personal skills in order to work effectively with students, other Carleton units, and personnel from employer organizations.
- Ongoing requirements for computer-based work and attendance at meetings.
- A keen eye for detail in order to complete accurate work during high-volume, deadline-driven periods.

**Education and Experience**:
The above is normally acquired through the completion of:

- Three-year diploma or undergraduate degree.
- Five years of relevant administrative experience, some of which should be in a post-secondary environment.

**Assets**:

- Previous experience in a career support or co-op program environment.

**HR Note**:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.