Training & Development Specialist

Cérélia Bakery

Cérélia North America is headquartered in Toronto, Ontario (Canada), which was incorporated in 1983. Cérélia’s key businesses are food manufacturing of cookies, rolled dough and pancakes/waffles for retail, food services and brands. Cerelia North America employs approximately 900 associates.

The activities of Cerelia North America are split over 3 different locations:
**Toronto, Ontario (CA)**: 2 factories and 1 distribution Center (cookies)

**Columbus, Ohio (USA)**: 1 factory (cookies & rolled dough)

**Liberty, South Carolina (USA)**: 1 factory (pancakes & waffles)

Cérélia Group currently operates 12 production plants globally with approximately 2,500 associates throughout Europe, North America, and Asia. Products are sold in 50 countries with current sales of ~$550 million Euros (CA$800 million). Cerelia’s business model is the combination of quality, innovation, and cost efficiency. Cerelia has invested more than CA$100M in new factories and production lines in North America.

At the core of Cérélia’s strategy, our corporate responsibility focus points include the reduction of our environmental footprint, a responsible sourcing policy, the improvement of the nutritional profile of our products, and finally the development & engagement of our associates. Visit our annual report here

Cerelia expects and supports its associates to demonstrate the following core values:
**Entrepreneurial Spirt**: “Every day is an opportunity”

**Together with Cerelia**: “Building our success together”

**Commitment**: “Positive energy in everything we do”

Company Offering

Our ambition is to become the world leading partner for dough solutions, empowering consumers to create happy home baking moments.

Cérélia offers a wide range of baked cookies, cookie dough, pizza dough, pie crust, puff pastry, pancakes, frozen waffles and breakfast sandwiches; commercialized under our clients’ brands, both retailers, food services and industrial companies, as well as under its own brands: English Bay Bakery, JusRol, and Pop Bakery.

Company Strategy

Cérélia North America’s strategy is articulated around 4 axes, aiming to improving its performance and seizing future growth opportunities, while embracing the company’s heritage and distinctive strengths:
**Create a solid base**: doing well what we do today, increase customer satisfaction and profitability

**Drive innovation around our 3 product platforms**: cookies, rolled dough and pancakes / waffles

**Enhance our capabilities & talent**: implementing new systems, developing a broader industrial footprint, and investing in our talent
Accelerate growth, through organic growth, strategic partnerships, and acquisitions

In 2020, we reset and refocused the business around the Toronto facilities for cookies, while adding rolled dough products with an excellent reputation and distribution across the US retailers, to our portfolio.

In March 2021, US Waffle, leader in pancakes & waffles joined the Cerelia family; in June 2021, we opened a new, state-of-the art, 150,000 sqft factory in Columbus, Ohio.

Cérélia continues to strengthen the relationship with its strategic customers across multiple distribution channels: food service, in store bakeries, retailers, clubs, convenience stores, and industrial partners.

ABOUT THE ROLE

Cerelia has an exciting opportunity as a Learning and Development Specialist to help support our company-wide learning initiative, the School of Bakery.

**Flavor for the Role**:
Assess training needs to identify knowledge and skill gaps through surveys, interviews or consultation
Develop and implement learning resources such as Learning Management System, train-the-trainer program and external content
Develop smart solutions to knowledge/skill gaps that consider learner persona, engaging learning contents, operational constraints, and available resources
Coordinate communities of practice
Coordinate and facilitate training, including scheduling and sending calendar invitations
Develop and update metrics to provide visibility on attendance, progression of participants, results and challenges
Identify issues and recommend program improvements to ensure efficient program delivery, participants high quality experience and tangible business outcomes
Perform special projects and other duties as assigned

**Essential Qualifications**:
At least 2 years of relevant training/development or plant operations experience
CTDP (Certified Training Development Professional) designation preferred
Passion for learning, experience in course design and project management
Ability to work in a fast-paced manufacturing environment
Ability to implement and manage a Learning Management System
Working knowledge of Outlook, Word and Excel (exp. with PowerPoint preferred)
Ability to work independently and partner effectively with key cross-functional business stakeholders across all levels

CAD 62k - $65k Annually

The position comes wi