Bilingual Solutions Consultant

1 week ago

Brampton, Canada Canon Canada Full time

Canon has been at the forefront of digital imaging innovation for more than 80 years. Since 1973, Canon Canada has been the leading provider of consumer, business and professional digital imaging solutions to Canadians.

At Canon Canada, we've established a diverse culture that's made us a respected and successful industry leader. Canon's corporate philosophy is Kyosei: all people, regardless of race, religion or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada's best employers for diversity.

We are committed to environmental sustainability and have established programs that support our Kyosei philosophy and Environmental Charter. Since 2019, Canon Canada has been named one of Canada's Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness.

We offer **comprehensive health and wellness benefits, learning and development opportunities, recognition programs and other perks**. We want your career with us to be a journey, and we provide the tools to help you contribute and succeed from Day 1.

**Bilingual Solutions Consultant (B2B) - Hybrid**

**Key Responsibilities**
- Identify, establish, and maintain strategic relationships in target market(s), such as solution providers, Independent Software Vendors (ISVs), hardware vendors, suppliers of related products, industry associations and influencers.
- Deliver product training and product demonstrations to Canon and dealer Sales Representatives
- Drive sales by partnering with sales teams and recommending customized solutions based on customer requirements, including responses to RFPs
- Research the competitive landscape and identify how to differentiate Canon products, gaining a competitive advantage
- Provide post-purchase integration support to clients that are working with recently installed product, when needed
- Liaise between Canon dealers and ITCG Lead Generation Marketing to define dealer marketing capabilities and requirements, increasing dealer sales through non-traditional marketing methods

**To Succeed, You Will Need**:

- Post-secondary education in a technical field
- Minimum of 3 years of related experience
- Extensive computer/technical skills are required to discuss, troubleshoot, and analyze customer workflow solutions for printers/scanners using Mac and PC
- Strong verbal and written communication skills
- Ability to assess customer and internal needs, identify multiple perspectives and provide an appropriate solution
- Solid time and project management skills
- Bilingual French/English

**Why Join?**

**HYBRID WORK**

**BENEFITS**
- Comprehensive health coverage plan that includes medical, dental, and vision
- Life insurance, disability, and wellness programs
- Vacation, Paid Personal Time, and Sick days
- Matching RRSP contribution & Profit Sharing Program
- Tuition Assistance Program for professional continuing education
- Discounts on Canon products, retailers, memberships, and more

**EMPLOYEE PERKS**
- Free Coffee and snacks
- On-site cafeteria and outdoor patio
- Employee gym and fitness centre
- Employee referral program
- Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
- Community involvement

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