Internal Corporate Communications Specialist

Article Flag: Mandatory Vaccination Please Note:
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.

Summary:
At Providence Health Care (PHC), we uphold a commitment to excellence in patient care within an inclusive, respectful, and compassionate environment. We are dedicated to fostering a culture of learning and innovation while serving our

diverse community with the highest standards of care.

**Position Overview**

As a Communications Specialist at Providence Health Care, you will leverage your exceptional writing and communication skills to advance the organization’s strategic plan and our mission, vision and values. Reporting to the Leader of

Internal Communications and as part of the PHC Communications & Public Affairs team, you will develop and implement communication strategies that strengthen relationships within the organization and the community we serve. The Specialist provides a key departmental role in internal storytelling and development of communication strategies.

**Join Our Team**

part of a team dedicated to providing exceptional care and creating positive change in our community.

**New and Exciting Projects Happening at Providence Health Care**

Qualifications / Skills and Education:
**Education**
Completion of a university degree in communications, journalism or other related field, plus three (3) to five (5) years experience in organizational communications, or an equivalent combination of education and experience.

**Skills and Abilities**

Effective communication skills including written, verbal, critical and strategic.

Effective interpersonal skills to deal with others at all levels of the organization, as well as external contacts.

Ability to contribute to the development, implementation and evaluation of operational and strategic communication plans.

Familiarity with media, digital media and media relations.

Independent initiative, sound judgment and well developed decision-making abilities.

Effective organizational, project management and time management skills including the ability to work to deadlines.

Ability to work independently and as part of a high performance team.

Skill and proficiency in organizational electronic communication technology, desktop publishing and web-based technology practices.

Ability to carry out the duties of the position with a high degree of ethical and professional behaviour.

Ability to remain calm, alert and high functioning under stressful situations.

Ability to handle highly confidential and sensitive issues with skill, tact and diplomacy.

Duties and Responsibilities:
1. Develops and executes internal and external communication strategies to support site-based and strategic organizational initiatives.

2. Researches, writes, edits and produces diverse communication materials such as articles, newsletters, bulletins, social media-specific content, web publishing, news releases, speeches, briefing notes, brochures, pamphlets, backgrounders, special features, presentations and other materials, in collaboration with other Communication team members, on issues of importance to both internal and external stakeholders.

3. Evaluates the impact of communication strategies against measurable objectives and adjusts strategies to maximize impact.

4. Proactively promotes programs and services to the community through the traditional media, digital strategies and other marketing strategies.

5. Develops, manages and implements plans to respond to emergency situations in order to facilitate effective communications with staff, medical staff, media and families of patients and residents.

6. Helps carry out PHC’s comprehensive digital media strategy.

7. Works with operational staff and leadership to develop event plans for campaigns, conferences and lecture series and assist with the communication functions of event execution.

8. Participates as a member of various committees throughout the organization to provide and collect information regarding communication issues.

9. Shares knowledge with fellow team members and others internal and external to the organization for the purposes of communication, high performance teamwork and continual quality improvement to support an innovative culture and learning organization.

10. Participates in the implementation of quality improvement programs to ensure services are provided in the most efficient and effective manner by ensuring standards are aligned with the organization’s mission and strategic plan and the standards set by Accreditation Canada.

11. Maintains an awareness of new developments and trends in corporate communications through literature review, contact with peers at other organizations, industry advisor groups, professional association