Current jobs related to Overnight Customer Service Representative - London - GoodLife Fitness
-
Customer Service Representative
1 week ago
London, Canada Service Ontario Full timeWe are a privately owned and operated Service Ontario office. **1 year contract** We are looking for a customer-oriented service representative in a busy office. This person will provide product/services to customers for Ontario Health Cards, Ontario Drivers Licenses, Ontario photo cards and vehicle registrations. Resolve any problems that our customers...
-
Customer Service Representative
19 hours ago
London, Canada Good To Great Solutions Full timeAt Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...
-
Customer Service Representative
2 weeks ago
London, Canada Same Day Movers LLC Full timeWe are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...
-
Customer Service Representative
2 weeks ago
London, Canada Tom Burnside - Desjardins Insurance Agent Full time**Customer Service Representative - Desjardins Insurance Agent Team Member**: Location: London, ON Type: Full Time **Position Overview**: Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business...
-
Customer Service Representative
5 days ago
London, Canada Tom Burnside - Desjardins Insurance Agent Full timeCustomer Service Representative - Desjardins Insurance Agent Team Member Location: London, ONType: Full Time Position Overview:Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through...
-
Customer Service Representative
3 days ago
London, Canada U-Haul Full time**Customer service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...
-
Customer Service Representative
21 hours ago
London, Canada Airport Hyundai Full timeCustomer Care Representative / Promotional Specialist **POSITION DETAILS** Location: London, ON Department: Automotive Service Department Employment type: Full-Time Open Position: 1 Our Franchise Car Dealership is seeking a Customer Care Representative with customer care, phone experience and any automotive experience. This opportunity has growth...
-
Customer Service Representative
2 weeks ago
London, Canada Collision Repair Experts London Full time_**Collision Repair Experts Kitchener is looking for a Customer Service Representative to join their team!**_ Your role as a customer service representative is to ensure that the customer receives a legendary customer service experience. **Duties**: Greets customers upon intake and delivery of vehicles Inspects vehicles for accident related and prior...
-
Customer Service Representative
2 weeks ago
London, Canada Arelli Commercial Cleaning Full time**Customer Service Representative** We are a thriving commercial cleaning entrepreneur in GTA and currently looking for a Customer Service Champion to join our journey to service excellence. This is a work from home position. You will be using our state of the art CRM system and mobile app for crew members to streamline your work. **Responsibility**: -...
-
Customer Service Representative
8 hours ago
London, Ontario, Canada Franchise Owners Ottawa ltd Full timeCustomer Service Representative (Remote)OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team on a remote basis. In this role, you will serve as the first point of contact for customers, delivering exceptional service and support. The ideal candidate has strong communication skills, a customer-focused mindset,...
Overnight Customer Service Representative
2 weeks ago
Position Description
**OVERNIGHT CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)**:
**Who is a Customer Service Representative (Motivator)?**
The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the _first_ Associate a Member or Potential Member interacts with upon arrival to the Club. The Motivator is responsible for creating a welcoming, clean and safe environment to help Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us is always positive and engaging. **Hours of work would be Monday to Thursday 10:30 pm to 6:00 am (30 hours/week).**
***What will you be doing?**
- Be Pleasant and Present with every greeting and interaction.
- Greet Members as they come into the Club and check them in for their workout.
- Greet Potential Members that have appointments or that come into the Club as walk-ins and direct them accordingly.
- Properly and efficiently handle incoming calls from Members and Potential Members. This includes answering the phone within three rings and taking messages or booking appointments.
- Assist Members on the floor with questions about the FitFix and Cardio machines.
- Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise.
- Assist Members through possessing an in-depth knowledge of all our systems to be able to efficiently answer Member questions, resolve Member issues or concerns, make updates to Member information, sell memberships, services, products and amenities, etc.
- Handle comments, suggestions and concerns in a courteous and professional manner.
- Provide Fit-Fix Starter sessions for new and currentMembers.
- Complete Club runs and cleaning tasks as required to maintain cleanliness standards.
- Complete any required Learning and attend all monthly meetings.
**Do you have what it takes?**
- CPR-A & AED Certification
- Must be Smart Tan certified within 3 months of employment
- Interpersonal Savvy: Relates well to all kinds of people ‘up, down, sideways’, inside and outside of the organization. Builds appropriate rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
- Team Contribution: Always helpful to the rest of the team/other teams. Among the first to volunteer to help others succeed. A model of sharing, caring, and cooperation.
- Approachability: Is easy to approach and talk to, can be warm, pleasant and gracious. Spends the extra effort to put others at ease. Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well and is a good listener.
- Knowledge of the fitness industry
- Excellent written and verbal communication skills
- Superior customer service skills; ability to fully understand and embrace company culture
- Proficiency in the use of computers
- FitFix Certified
- Previous customer service and sales experience an asset
**What’s in it for you?**
- Ongoing training and development to ensure a long and successful career path
- Career advancement opportunities
- FREE Fitness membership
- Fun and energetic atmosphere to come to every day
At GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
