Demand Planner

Johnson & Johnson MedTech Canada is recruiting for a Demand Planner, located in Markham, ON, Canada. This is a duration-based role for 12 months.

The Johnson & Johnson Medical Devices Companies have been working to make surgery better for more than a century. With substantial breadth and depth in surgical technologies, orthopedics, and interventional solutions, we seek to improve and enhance medical care for people worldwide. Together, we are working to shape the future of health through differentiated products and services.

**Position Summary**:
As a Demand planner, you will play a critical role in Sales & Operations Planning Process to drive planning consensus among the supply chain, Finance, and Commercial teams. Your key output would be the demand forecast for the next 18 months, which would be used for supply planning and inventory management. Locally, you will work cross-functionally with Supply Planning, Sales, Marketing, Marketing Operation, Finance, Customer Service, Regulatory & Quality. Globally, you are the key linkage point between Canada and the Global Planning organizations, ensuring End-to-End visibility and synchronicity through the global value chain.

You will also implement monthly meetings in the S&OP Cycle (Demand Review, Supply Review) and will contribute to the maturity of the S&OP process towards IBP (Integrated Business Planning).

**Responsibilities**:

- Lead the regional S&OP process aligning communications between Commercial and Supply Chain partners and ensuring connectivity with Business Planning process.
- Own critical metrics related to Demand Planning (OTIF, forecast accuracy (MAPE, Bias, and FVA), On-time NPI launch and other relating objectives in Life Cycle Management) and support to other supply chain related KPIs (Inventory, SLOB, E&O etc.)
- Review statistical forecast generated and provide input on changes that may be required. Collaborate with functions such as Sales, Marketing, Commercial Operations, and Finance to identify and incorporate market intelligence (events) into the demand forecast as aligned
- Proactively identify and resolve, directly or through business partnership, any issue affecting the product flow
- Collaborate with global franchise on projects affecting the product portfolio and/or the supply network
- Partner with Field Assets Management team to find opportunities and implement solutions for field assets management optimization - if applicable
- Ensure solid partnership and end to end alignment with key functions: commercial organizations, local and regional supply chain organizations (Plan, Make, Source), CLS, Quality, Regulatory Affairs and Product Management
- Contribute to process improvement initiatives in Demand and Supply Planning stream

**Qualifications**:
Required:

- Education background: Bachelor’s Degree or above
- Minimum 3-4 years’ work experience in supply chain, most of which in a large-scale matrix organization.
- Solid experience in managing S&OP (Sales and Operation Planning) for one or multiple categories; proven record of leading the discussion with sales, marketing, and finance to align consensus demand plan for short horizon (1-3 months) and long horizon (3-18 months).
- Proficient in developing statistical forecast at multiple levels of aggregation and horizon and integrating commercial insights to refine forecast model to reflect latest business assumption.
- Effective communication and presentation skills with data driven approach is a must

Preferred:

- APICS certification (CSCP/CPIM) is an asset
- Healthcare sector experience is an asset
- Proficient in advanced analytics and data visualization software design and usage (i.e. Power BI)
- Motivated teammate with the ability to collaborate and engage with multiple partners
- Highly developed organizational skills - able to handle multiple high priority tasks/projects concurrently
- Solutions focused orientation with a bias for action
- Ability to work autonomously with limited supervision

At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through innovative programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love.

Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive and accessible work environment where all employees have the opportunity to achieve their potential.