Network Execution Program Manager I, Amazon Community-based Delivery Initiatives
2 weeks ago
**DESCRIPTION**:
Become an integral part of a diverse team, implementing long-term Network Execution solutions that enable our partners to deliver faster and more efficiently.
Amazon's Community Based Delivery Initiatives Team is growing. We strive to be a main contributor to satisfying delivery partner success.
Work to streamline our operations to benefit our community partners, improve the delivery experience for our customers and create a flexible, customer obsessed delivery network.
You'll start by reviewing overnight delivery metrics and connecting with DSP teams to address operational needs. Throughout the day, you'll collaborate with station leaders on network planning initiatives, meet with community partners on coverage execution, analyze performance data, and coordinate cross-functional implementation. You'll balance tactical execution with operational stability while maintaining Amazon's high delivery performance standards. This role requires strong analytical and communication skills to translate strategy into effective action.
Key job responsibilities
- Build partnerships across operation and program stakeholders to ensure long-term scalability and adaptability.
- Understand and effectively communicate standard work and best practices.
- Utilize data to report on configuration success and identify opportunities to improve resources and processes.
- Develop and deploy actions based upon feedback to improve effectiveness.
- Support and facilitate auditing and reporting processes.
- Analyze configuration issues and propose appropriate resolutions.
- Partner cross-functionally to quickly resolve urgent matters and escalations, removing barriers for learners.
A day in the life
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. RRSP
About the team
Our Community Delivery team is dedicated to creating innovative delivery solutions that benefit both our customers and local communities. We combine operational excellence with community engagement to build sustainable delivery networks that drive economic opportunity while meeting Amazon's high standards for customer experience.
**BASIC QUALIFICATIONS**:
- 2+ years of program or project management experience
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
**PREFERRED QUALIFICATIONS**:
- Experience with SQL/Hubble
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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