Customer Service Clerk
2 weeks ago
Education:
- Expérience:
- **Education**:
- Secondary (high) school graduation certificate
- or equivalent experience
- ** Work setting**:
- Manufacture
- ** Tasks**:
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Schedule distribution of goods
- Schedule transportation conveyances
- Record shortages and reject damaged goods
- Prepare bills of lading, invoices and other shipping documents
- Maintain internal record-keeping system
- Determine method of shipment
- Affix identifying information and shipping instructions on shipments
- ** Computer and technology knowledge**:
- Database software
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Quick Books
- ** Screening questions**:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- ** Experience**:
- 1 year to less than 2 years
- ** Health benefits**:
- Dental plan
- Health care plan
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
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