Avp & Manager, Commercial Relationships
6 days ago
At
CWB
, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important as what we do. And we harness the power of inclusion. Our culture is who we are and how we show up - as individuals and as a team - to accomplish our strategy.
Role Specifications
Everyday flexibility. Hybrid work environments. On-site requirements. Collaborative connections.
Location: Markham Banking Centre
Canadian Western Bank (CWB) is the only full-service bank in Canada with a strategic focus to meet the unique financial needs of businesses and their owners. Our teams take a relationship-based approach to deliver a uniquely proactive client experience through highly personalized service, specialized expertise, customized solutions, and faster response times. We provide full-service business and personal banking, nation-wide specialized financing in targeted industries, comprehensive wealth management offerings, and trust services.
Our highly engaged teams operate within a client-centric, collaborative, and change-ready culture, with a core focus to achieve our vision to become the best full-service bank for business owners in Canada as we continue to transform our capabilities.
The opportunity
The AVP & Manager, Commercial Relationships provides effective leadership for our thriving Coquitlam Commercial Sales team. This role creates, implements, and drives team accountability with an effective sales management strategy while optimizing efficiency and encouraging a high-performance environment. This role will coach and mentor the team in sourcing full-service banking relationships and financial solutions.
Areas of focus
Business growth. Client experience. Risk management. Team Leadership- Client experience. Deliver outstanding client experiences at every interaction in line with CWB’s brand promise. Provide full-service solutions for clients with the view to be every client’s primary financial partner.- Business growth & sales activation. You will undertake the gamut in sales activities while cultivating a mix of client accounts and drive team results. to obtain targets in annual loans, deposits, cash management, revenue, and new to branch clients.-
- Team leadership. Adopt our values. Lead with intention & conviction. Establish & sustain a psychologically safe & positive work environment that supports a fun, engaged, and impactful diverse workforce. Build significant relationships. Champion change. Champion collaboration & a untied CWB approach. Coach with courage. Intentionally feedforward. Empower through delegation. Strengthen the future with a growth mindset. Invest in people first talent management through acquisition, development, engagement, performance management & retention initiatives. Grow from failures. Deliver results.
Core know-how & experience requirements
Results leadership with dynamic teams with proven experience (10 years) in the development, implementation, and execution of profitable sales strategies in a commercial lending role and environment. Supporting education includes a bachelor’s degree in commerce, finance, or accounting fields. Equivalent experience will be considered.
The CWB way
- Our united approach for focused performance_
CWBs’ combined strengths in commercial banking, personal banking, and wealth management represent a comprehensive full-service experience, uniquely positioned to exceed the needs of successful business families. Our CWB family is united, bound by principals, shared goals, strong values, and a passion for business owners. Each service offering on its own is unique and fulfilling, together, our service offerings are unparalleled. And we do it together - the CWB way.- Lifelong learner. The ongoing, voluntary, and self-motivated pursuit of knowledge. You seek out challenges, opportunities, feedback and are comfortable failing & failing forward, growing stronger with every experience to build successful momentum.- Client centric, collaborative & change ready. We invest in our culture, products, services, & processes to provide a differentiated & unrivalled client experience with every interaction We are resilient, tenacious, and determined to win. We succeed because we are proactive & purposeful.- Relationship builder & sales focused. We go above and beyond to build deep & relevant relationships. A client relationship built on trust and credibility is earned when you invest time, thoughtful consideration, and make valuable contributions with care and attention. We know just as much about our clients’ businesses as they do.- Provide practical solutions. We provide clear and sound advice on practical solutions. We draw from our collective expertise to deliver solutions & advice tai
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