Current jobs related to Front Desk Agent - Vancouver - The Sylvia Hotel

  • Front Desk Agent

    2 weeks ago


    Vancouver, Canada Pan Pacific Vancouver Full time

    ***: This Front Desk Agent is responsible for registering guests into the hotel and checking out departing guests, acting as an ambassador to the Pan Pacific at all times. **KEY RESPONSIBILITIES**: ***: **The key responsibilities of the Front Desk Agent include but are not limited to**: - Register guests arriving to the hotel and checking out departing...

  • Front Desk Agent

    2 weeks ago


    Vancouver, Canada Pan Pacific Vancouver Full time

    ***: This Front Desk Agent is responsible for registering guests into the hotel and checking out departing guests, acting as an ambassador to the Pan Pacific at all times. **KEY RESPONSIBILITIES**: ***: **The key responsibilities of the Front Desk Agent include but are not limited to**: - Register guests arriving to the hotel and checking out departing...

  • Front Desk Agent

    1 week ago


    Vancouver, Canada Pan Pacific Vancouver Full time

    ***: This Front Desk Agent is responsible for registering guests into the hotel and checking out departing guests, acting as an ambassador to the Pan Pacific at all times. **KEY RESPONSIBILITIES**: ***: **The key responsibilities of the Front Desk Agent include but are not limited to**: - Register guests arriving to the hotel and checking out departing...

  • Front Desk Agent

    2 days ago


    Vancouver, Canada Pan Pacific Vancouver Full time

    *** We are looking for a positive and energetic individual to join the Front Desk team in the role of Front Desk Agent. This individual is responsible for registering guests into the hotel and acting as an ambassador to the Pan Pacific at all times. **KEY RESPONSIBILITIES** The key responsibilities of the Front Desk Agent include but are not limited to: -...

  • Front Desk Agent

    2 weeks ago


    Vancouver, Canada Abercorn Inn Full time

    **Front Desk Agent** Abercorn-Inn Vancouver Airport Hotel - Richmond, BC **Job description** **RESPONSIBILITIES**: - The Front Desk Agent will be responsible for welcoming our guests and accurately verifying all information during the check in process and following up during check out. - Responsibilities include but are not limited to: posting balances to...

  • Front Desk Agent

    2 weeks ago


    North Vancouver, Canada Lonsdale Quay Hotel Full time

    Our North Shore boutique waterfront hotel is currently seeking a new team member for our Front Desk. Front Desk Agent will be required to the responsibilities listed below but are not limited to the following: - Register arriving guests and assign rooms, - Take, cancel and change hotel room reservations, - Provide information on hotel facilities and...

  • Front Desk Agent

    7 days ago


    Vancouver, Canada Best Western Plus Chateau Granville Full time

    **Front Desk Agent - full time** As a Front Desk Agent with Best Western Premier Chateau Granville Vancouver, you have the opportunity to provide a welcome experience like no other. Your personalized greeting, care in Guest room selection and knowledge of the hotel will ensure our Guest have a lasting memory of their visit. **Summary of...

  • Front Desk Agent

    2 weeks ago


    Vancouver, Canada Century Plaza Hotel Full time

    The **Century Plaza Hotel** in Downtown Vancouver is seeking full time **Front Desk Agent.** As Front Desk Agent, you will provide that critical first impression to our guests and have a natural passion for delivering exceptional service, welcoming and serving guests in-person and over the phone every day. You will be adept at solving problems, comfortable...

  • Front Desk Agent

    1 week ago


    North Vancouver, Canada Lonsdale Quay Hotel Full time

    The Lonsdale Quay Hotel, located at Northshore's vibrant waterfront, is currently seeking to hire a highly professional, ethical and customer service oriented, front desk agent to be a part of our front desk team. **Full Job Description** **Main Responsibilities** - Welcoming each guest to our hotel in the most professional and courteous manner. - Perform...

  • Front Desk Agent

    2 weeks ago


    Vancouver, Canada Best Western Premier Chateau Granville Hotel & Suites Full time

    **Front Desk Agent - full time** As a Front Desk Agent with Best Western Premier Chateau Granville Vancouver, you have the opportunity to provide a welcome experience like no other. Your personalized greeting, care in Guest room selection and knowledge of the hotel will ensure our Guest have a lasting memory of their visit. **Summary of...

Front Desk Agent

3 weeks ago


Vancouver, Canada The Sylvia Hotel Full time

Job Title: Front Desk Agent

Company: The Sylvia Hotel Vancouver

Job Summary:
Join our team at The Sylvia Hotel Vancouver as a Front Desk Agent and be part of a designated heritage building located on English Bay, beside Stanley Park. As a Front Desk Agent, you will play a pivotal role in providing exceptional hospitality and customer service to our guests. Your friendly demeanor and professionalism will contribute to creating memorable experiences for our guests, whether they are business travelers, families on vacation, or couples seeking a romantic getaway.

**Duties**:

- Greet guests with a warm welcome and provide assistance with check-in and check-out procedures.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Manage reservations and ensure accurate information is maintained in the hotel's system.
- Operate phone systems with proper etiquette, directing calls to the appropriate departments.
- Assist guests with information about hotel services, amenities, and local attractions.
- Maintain a clean and organized front desk area to present a welcoming environment.
- Collaborate with other hotel staff to ensure seamless guest experiences.

**Skills**:

- Prior experience in hospitality or customer service is required.
- Bilingual proficiency is an asset to cater to our diverse clientele.
- Strong guest services skills with a focus on delivering exceptional experiences.
- Familiarity with front desk operations and phone systems.
- Knowledge of hotel procedures and protocols.

Pay: $20.00-$23.00 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekends as needed

**Experience**:

- Hospitality: 1 year (preferred)

Work Location: In person