Customer Service Agent

3 days ago

Fredericton, Canada Service Canada Full time

Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
**Work setting**:

- Public sector
**Tasks**:

- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Issue receipts and other forms
- Perform general office duties
- Receive payments
**Computer and technology knowledge**:

- Internet
- MS Outlook
- MS Windows
- MS Word
**Security and safety**:

- Basic security clearance
- Credit check
- Criminal record check
**Transportation/travel information**:

- Own transportation
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Repetitive tasks
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Work Term: Temporary
- Work Language: Bilingual
- Hours: 37.5 hours per week

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