Service Coordinator/hydraulic Technical Assistant

13 hours ago

Leduc, Canada Norcan Fluid Power Full time

Norcan is a complete hydraulic service and sales company established in 1974 and is now 8 branches throughout western Canada. We service customers in a variety of industries: Marine, Forestry, Mining, Material Handling, Original Equipment Manufacturing, Agriculture, and Production facilities. We are in a growing industry with a diverse set of skills and abilities that are critical in the operation of industrial and mobile equipment throughout the country.

We are currently recruiting a Service Coordinator/Hydraulic Technical Assistant for our Leduc branch. This is a significant opportunity for the right person. If you have a strong background in hydraulics, like to work smart and have a passion for making a difference we would like to hear from you.

**Position Responsibilities**

Work with Sales and Service departments to provide service coordination and hydraulic technical assistance for:

- Service shop component repairs and projects
- Specific customer projects
- Component sourcing based on system requirements
- Electro-hydraulic control systems
- Hydraulic and electric schematics
- Perform component failure analyses and recommend corrective measures
- Perform fluid analyses and recommend corrective measures
- Troubleshoot system failures / underperformances
- Provide technical support for inside and outside sales force
- Project coordination from inception to completion for large and small projects
- Customer interactions and promote our business
- Preparing service/project quotes and following up with customers
- Pricing and lead time requests from vendors

**Qualifications and Experience**:

- CET qualification required or specific technical hydraulics experience
- 3-5 years of specific hydraulics experience is preferred
- Knowledge of mining, forestry, agricultural and oil and gas industries is beneficial
- Valid drivers’ license
- Knowledge of AutoCAD and 3D modelling

**Standard Responsibilities**:

- Adhere to high ethical standards, and comply with all regulations/applicable laws
- Comply with all policies and procedures, work rules, and standard operating procedures
- Safeguard the interests of the business, our people and our customers
- This is a full-time permanent recruitment with a competitive compensation package including benefits.

**Diversity and Equal Opportunity Employment**
We are an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment opportunities.

**Contact**
Please submit your resume and cover letter

Pay: $60,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

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