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Store Manager
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**Who are we?**
Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 12 stores across Canada to-date and more to come
- **We are looking for a Store Manager to join our team for Markville Mall location.**_
**What you’ll do**
As a Store Manager, you will lead the team to provide top-tier customer service with outstanding product knowledge to all clients and maximize sales. Including but not limited to......
- Oversee daily store operations
- Schedule shifts, assign duties, organize meetings, and manage team calendars
- Lead team to meet sales targets
- Develop and implement marketing strategies to boost sales and performance
- Develop and enforce systems, policies, procedures, and standards
- Analyze market research and trends to assess consumer demand, potential sales volumes, and the impact of competitors' operations on sales for head office reporting
- Analyze sales and revenue for head office reporting
- Evaluate and improve customer service, respond to customer complaints, and escalate to higher management when needed
- Monitor staff performance; provide training
- Conduct interviews; select and train new staff
- Motivate staff to maintain morale and customer service standards
- Manage stock accurately
- Source and liaise with suppliers; monitor budget and restock products weekly
- Perform additional duties as assigned
**What you’ll need**
- 5 years of retail experience, including 2 years in store management
- Proficient in communication and interpersonal relations
- Demonstrated strong leadership and store operation capabilities
- Proven problem-solving skills
- Adaptability to fast-paced work environments
To apply, please submit your resume and cover letter highlighting your relevant experience.
**Job Types**: Full-time, Permanent
Additional pay:
- Bonus pay
**Benefits**:
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Retail management: 2 years (preferred)
Work Location: In person
