Inside Sales

2 weeks ago

Thornhill, Canada PAG Direct Full time

**PAG Direct** is looking for an Inside Sales / Business Development Representative based in Thornhill, Ontario

We are looking for an individual who will focus on the life cycle of the sale and putting the customer first Booking appointments based on the dealerships target volume, as well as educates on manufacturers programs, review inventory availability and go for the close With setting appointments, our Inside Sales team also maintains the upkeep of the data base in order to create a personable relationship with the customer while obtaining all avenues of contact for future reference.

**Schedule**

5 working days a week between the following shifts:

- Monday to Friday - Various Shifts : 1) 9am to 5pm, 2) 10am to 6pm, 3) 1pm to 9pm
- Saturdays: 10 am to 6 pm
- Sundays: 8:30am to 5pm

**Expectations**
- Coordinating appointments - Coordinate customer’s appointments to fit both the needs of the customers as well as the needs of the dealership.
- Data Management - Accurately review and enter all customers’ appointments, inquiries and/or concerns into the dealership’s software ecosystem.
- Create and foster relationships with customers to help generate sales growth
- Build personal rapport with our customers
- Working directly with management teams to provide to customers the best experience
- Hit individual goals and overall team objectives
- Open and be receptive to new ideas and adapt easily to change
- Customer satisfaction
- Contribution of ideas to upper management in streamlining processes and looking for ways to improve any gaps in the current process
- Dependable and bring a great attitude and positive energy every day
- Opportunity for growth within the organization

**Experience**
- 1-2 years of sales experience with a proven track record of closing sales
- show us what you’ve accomplished
- At least 2 years’ experience in either inside sales, telemarketing, or working with software and/or digital solutions
- Experience working in automotive industry, specifically sales processes, systems & internal operations is an asset
- Ability to prioritize and quickly respond to customer requests
- Have a solid understanding of the sales life cycle
- Excellent and persuasive communication skills, both written and oral.
- Strong negotiation skills and positive attitude.
- Strong computer literacy skills and creative on the spot thinking.
- Additional languages: Farsi, Hindi, Cantonese/Mandarin, Russian would be an asset.
- Valid OMVIC License would be a valuable asset.
- Call centre experience will be a valuable asset.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care

**Experience**:

- sales: 1 year (preferred)
- Call center: 1 year (preferred)

Licence/Certification:

- OMVIC license (preferred)

Work Location: In person

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