Reception - Concierge

3 days ago

Victoria, Canada Amica Senior Lifestyles Full time

**Job Description**:
**_ _**_RECEPTION - CONCIERGE_**

**_ Amica Somerset House_**

**_ Casual: on call_**

**_ Various Shifts: 7am-3pm or 3pm-11pm_**

At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. We are committed to enriching the lives of seniors now and as their needs change, and offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options. Established in 1996, we own and operate over 30 residences in British Columbia and Ontario, and continue to grow in select markets. Find out how you can become part of a team where you belong and make a real impact every day.

**A day in the life of a Reception-Concierge**:
You will be responsible for providing receptionist and secretarial services to the management team at the community. You will greet residents, visitors, and the general public, receive and redirect external calls and sales calls, operate and maintain all office equipment, establish and maintain resident services, respond to resident inquiries, perform basic accounting functions and provide assistance as required. General administrative duties include typing of documents and maintaining the resident file system.

**How do I qualify?**

You must have:
- Grade 12 education supplemented with training/coursework in general office procedures and accounting/book keeping- Proficiency with MS Office, including Word, Excel, Outlook and PowerPoint.- Keyboarding at a minimum speed of 50 wpm.

What we are looking for:
- Previous experience in an office environment- Experience working in a “5 star” property or similar environment would be an asset- Ability to work independently or in a team environment and must be able to work without direct supervision- Flexibility to work days, evenings and weekends- Excellent communication and interpersonal skills- Demonstrated ability in dealing with the public, using tact and discretion- Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted._

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