Restaurant Supervisor

2 days ago

Winnipeg, Canada 7208066 Manitoba Ltd. Dairy Queen Tuxedo Full time

A Shift Supervisor must be able to perform all job functions of each crew position, including customer service, product preparation, cash accountability, and back-line food preparation.

Job description
- Ensure that restaurant is properly organized and staffed as designated by written schedule through proper job assignments, break rotation and delegation of tasks during both peak and non-peak periods.
- Assist with assistant manager and provide leadership and guidance to crew member during each shift
- Conduct orientation, training and evaluation of crew members in all functional areas.
- Ensures guest service in all areas meets applicable standards for quality, value and cleanliness.
- Handle minor customer complaints, taking prompt and appropriate action to resolve problem and make determination when to report to management team on more serious complaints.
- Responsible for timely and accurate completion of all cash accountability reports on assigned shifts.
- Perform other duties and responsibilities as requested by the management team.
- Work to establish a professional working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate, which will be conducive to maximize employee morale, productivity and efficiency.
- Communicate all significant issues, both positive and negative, with management staff.
- Have excellent customer service and employee relation skills.
- Be capable of supervising specific areas of the business in a fast paced environment.
- Be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
- Must exhibit and use good manners, proper personal hygiene, positive attitude, and promptness.

Experience

2 years to less than 3 years

Hour rate: $14-15

**Job Types**: Full-time, Permanent

**Salary**: $14.00-$15.00 per hour

**Benefits**:

- Company events
- Discounted or free food
- Extended health care

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Bonus pay

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