Medical Office Administrator

5 days ago

Thornhill, Canada Toronto Poly Clinic Thornhill Full time

Medical Office Administrator

Toronto Poly Clinic is a busy Multidisciplinary Chronic Pain Management Centre and Family Medicine & Walk-In Clinic. Our Branches include Thornhill (Bayview and John) and North York (Yonge and Finch). We are involved in physician pain management, pain research, and patient education.

We currently have an opening for individuals who have a positive and professional attitude to come into our clinic and work as a **Medical Office Administrator** within our team **at our Thornhill branch to begin immediately.**

This position requires strong and well-developed clinical and communication skills in-person, via phone and computer. Our office is fast paced and is in the midst of the transition to electronic medical records. Being a strong individual as well as a cooperative team player with experience in the field is an absolute must for this position.

Minimum of 1-2 years experience as Medical Office Administrator is a must.

**Job descriptions (including but not limited to)**:

- Greet patients in a welcoming and professional manner
- Take vital signs and weight
- Pull charts for all doctors schedules as required for the next day
- Answer all incoming calls
- Manage incoming faxes (prescription requests, new patient referrals)
- Book and confirm patient appointments
- Create patient chart for new patients
- Conduct Urine tests and other lab tests as per Doctor request
- Communicate with LifeLabs and York Region Public Health for inventory and supplies
- Physician room set up and organization
- Processing file requests from insurance, law offices, and other clinics
- Prepare and process Ministry of Health billings if needed
- Maintain and order office supplies as needed
- E-mail A/R and all invoices to the Accounting Dept.

**Job competencies**
- Customer service oriented
- Excellent verbal and written communication skills
- Pleasant and professional manner in person and over the phone
- Ability to maintain patient confidentiality
- Experience with Ministry of Health billing and reconciliation of payments
- Demonstrate ability to work in a team environment
- Must be able to handle difficult situations in a calm manner
- Exceptional organizational, time management and prioritization skills
- Ability to work well under pressure
- Ability to produce high quality work in accordance with clinic standards

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

COVID-19 considerations:
Masks, social distancing, hand hygiene and frequent disinfection.

Application question(s):

- What is your expected hourly wage?
- Are you available to work on Saturdays?

**Experience**:

- Medical Office Administration: 1 year (preferred)

Work Location: In person

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