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Supervisor, Mechanical Services

2 weeks ago

Waterloo, Canada University of Waterloo Full time

Overview:
The Supervisor, Mechanical Services is accountable to the Associate Director, Utilities for managing the operation and maintenance of the physical assets and infrastructure systems of the university in an efficient, reliable and safe manner. This role is responsible for supervising the day-to-day maintenance activities to ensure responsive, timely, thorough and cost-effective services are provided to meet the needs of the University community contributing towards providing a safe, accessible, invitingly clean, comfortable and well-maintained campus environment.

**Responsibilities**:
**Strategic Planning**

Assists with and supports strategic planning efforts addressing stewardship responsibilities and long-term sustainability of the University’s campus, facilities and infrastructure and maximizing opportunities for efficient delivery of campus services and optimal investments in University-wide infrastructure.

**Operations, Planning and Technical Support**

Oversees the planning, management and delivery of services related to the mechanical infrastructure of the University’s campuses, fostering a client-focused, service-oriented work environment.
- Promotes operational consistency, effectiveness and ensures compliance with all applicable legislation, regulations, codes and standards related to facilities operations, including occupational health and environmental safety
- Provides technical support for the section; analyze and identify root cause of problems and effectively devise solutions and initiate corrective action to prevent re-occurrence
- Coordinates preventive and predictive maintenance activities
- Leads, plans, periodically reviews, and maintains current department specifications, service level standards, work processes and practices appropriate and necessary for the deployments and operations within all managed groups.
- Liaises with other facilities departments to facilitate the identification and addressing of maintenance, repair, health, safety, environmental, and other facilities related issues
- Develops and monitors metrics to ensure operational efficiency and effectiveness, servicing client needs and meeting campus needs on time and within budget
- Provides input to the trade Supervisors and Chief Engineer regarding the activities of their staff to assist with coordination of their activities as they relate to overall operational requirements
- Develops and administers the departmental budget and operates within allocated resources; ensures the efficient use of human, fiscal and physical resources
- Manages to a fixed budget by determining appropriate staffing levels, control of overtime, the prudent purchase of materials and services, good maintenance practices, and providing services to other departments on a cost recovery basis where possible (work requests)
- Sources and orders parts and materials required for maintenance and alteration work, with a signing authority for purchases up to $5000.00
- Updates capital expenditure forecasts, ensuring the section is performing to budget expectations
- Ensure both section and overall department efficiencies are optimized. This requires a collaborative approach be used when evaluating work procedures and processes to eliminate duplication of efforts, reduce potential conflicts between the sections and achieve best overall value
- Management of numerous renovations or alteration projects (discretionary work requests) and special requests through consultation with the requestor, design involvement, material procurement, scheduling of construction activity and utility shutdowns, jobsite inspection and commissioning. Contractors and consultants are sourced and recommended to provide resources and skills unavailable in the section. Their work is then coordinated, supervised, and inspected

**General Management**
- Co-manages a mixed skills crew of approximately fifty, consisting of skilled trades’ people such as Millwrights, Plumbers, Electricians, Sprinkler Fitters, Building Mechanics and Operators, as well as general repair people and helpers
- Recruits, interviews, onboards and trains new employees
- Creates and maintains positive working relationships with both internal department staff and external clients through the use of excellent interpersonal and communication skill, establishing appropriate performance expectations, monitoring and evaluating performance levels and providing feedback to ensure expectations are met
- Maintains the productivity, effectiveness, safety and morale of the Section members, accomplished by effective assignment of the available resources, providing clear instructions, evaluation of training requirements, evaluation of overall achievement of results, and implementing corrective action as necessary
- Ensures provision of appropriate training, both informally during job assignment and formally during safety meetings is a requirement. The correction of hazards identified through suggestions from th