Youth Services Navigator

2 days ago


Surrey, Canada Alexandra Neighbourhood House Full time

**Job Overview**
The Service Navigator plays a crucial role in guiding individuals through various services and resources available within the community. This position is designed for an individual who is passionate about helping others and possesses strong leadership and administrative skills. The Service Navigator will work collaboratively with various stakeholders to ensure that clients receive the support they need, while also managing projects and supervising team efforts.

**Duties**
- Assess client needs and provide tailored guidance to navigate available services.
- Collaborate with community organizations to enhance service delivery and resource availability.
- Collect and analyze data to improve service offerings and client outcomes.
- Educate clients about programs, services, and resources that can assist them.
- Conduct public speaking engagements to raise awareness of available services within the community.
- Manage projects related to service improvement initiatives, ensuring timely completion and effectiveness.
- Supervise team members, providing support, training, and leadership as needed.
- Assist in recruiting volunteers or staff to enhance service delivery capabilities.
- Market services effectively to reach a broader audience and increase engagement.

**Skills**
- Strong leadership abilities to guide teams and inspire others towards common goals.
- Excellent administrative skills for managing documentation, scheduling, and reporting.
- Proficient in data collection methods to assess program effectiveness and client satisfaction.
- Public speaking skills to effectively communicate with diverse audiences during presentations or workshops.
- Project management expertise to oversee multiple initiatives simultaneously while meeting deadlines.
- Supervisory skills to mentor team members and foster a collaborative work environment.
- Ability to educate clients on complex systems in an accessible manner.
- Experience in recruiting talent or volunteers to support organizational goals.
- Marketing skills to promote services effectively within the community.

This role is ideal for individuals who are dedicated to making a positive impact in their community through effective navigation of services and resources.

Pay: $26.68-$29.56 per hour

Expected hours: 35 per week

Schedule:

- Evening shift
- Monday to Friday

Work Location: In person

Expected start date: 2025-06-02



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