Donor Relations Coordinator

**Department** VER Donor Engagement

**Salary range** $54,977.40 to $74,669.16

**Hours per week** 35

**Grade** 8

**Posted date** June 16, 2025

**Closing date** July 8, 2025

**Position Type** Full Time - Operating Funded

**Description**:
This position is a part of the Non-Academic Staff Association (NASA).

This position has a term length of 18 months (Maternity Leave Coverage) and offers a comprehensive benefits package.

**Location -**This role is hybrid with a mix of remote and in-person. Work primarily takes place at Enterprise Square, Downtown, Edmonton.

**Working at the University of Alberta**
- The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community._

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

**Working for the External Relations**

The goal of Donor Relations is to ensure donors feel connected, informed, valued, and respected. Through a collaborative and donor-centric approach, the Donor Relations team provides strategic advice, guidance, and support to the External Relations community by helping to build positive long-term relationships with donors and prospects. Key areas of expertise include accurate and timely gift acknowledgement, events, awards and endowment reporting, recognition, engagement and the development of impact reports.

**Position Summary**

The Donor Relations Coordinator provides program-specific support for Donor Relations programs and initiatives, reporting to the Manager, Donor Relations. This includes, but is not limited to, coordinating the logistics and administration for programs and services that ensure donors who support the University of Alberta are appropriately acknowledged, stewarded, recognized and engaged.

**Duties**
- Assists in the production of Donor Relations materials, including customized impact reports, chair/professorship reports, and other outreach and related materials.
- Drafts thank-you letters to donors, coordinates the production of video messages to donors using ThankView and Campaign Monitor, and coordinates acknowledgements for first-time donors.
- Assists with the information and business process required to inform donors of the student recipients of their funded awards.
- Initiates, identifies and sources potential student content for online, print, and other forms of communication for donors.
- Creates Entity Tasks for Endowment Fund Reports, Chair Reports, Notice of Recipient, and student thank-you letters; enters Contact Reports for acknowledgement letters; and sends documents to Records for upload to Alfresco.

**Minimum Qualifications**
- A bachelor's degree in a related field
- Minimum 3 years of experience in Donor Relations or Development, within a post-secondary institution or large, complex organization, OR Minimum 3 years of experience in customer or client relationship
- Strong knowledge of information systems such as Ellucian Advance and Tableau is considered an asset
- Demonstrated ability to work collaboratively in a team environment while managing competing priorities
- Ability to meet deadlines and prioritize work effectively

**Preferred Qualifications**
- Excellent communication skills, including spelling, grammar, editing, and proofreading
- Proven ability to interact effectively with varied audiences, with demonstrated interpersonal and customer service skills: tact, diplomacy, and confidentiality to provide client-focused service
- Excellent time management, organizational skills and attention to detail
- Ability to meet deadlines and prioritize work effectively in a fast-paced, high-volume environment
- Ability to work independently with mínimal supervision

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of inclusivity and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.

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