Guest Service Agent

5 days ago

Sylvan Lake, Canada Sun of a Beach Ltd. Full time

Education:

- Expérience:
**Education**:

- Secondary (high) school graduation certificate
**Work setting**:

- Hospitality industry
**Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
**Security and safety**:

- Bondable
- Criminal record check
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Work under pressure
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Organized
- Team player
**Experience**:

- 1 to less than 7 months
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week

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