Body Shop Administrator

4 days ago

Barrie, Canada The Humberview Group Full time

**If you are detail-oriented, proactive, and eager to help provide excellent service, then look no further**

Bayfield Ford Lincoln is looking for a **Body Shop**Administrator** to join their team in Barrie.

The **Body Shop**Administrator** is responsible for handling customer drop-offs, assisting with insurance claims, managing invoicing and payments.

The **Body Shop Administrator** will also assist with booking appointments and provide excellent customer service.

Bayfield Ford Lincoln is a proud member of _The Humberview Group_ - one of Ontario's leading automotive dealer groups and winner of Canada's Best Managed Companies program for 2024. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: _Serving you better, each and everyday._

**Why Join HG**:

- **Career Growth**: Unlock opportunities for advancement within our organization.
- **Rewards Program**:Enjoy bonuses and incentives, including a referral bonus of up to $2,000.
- **Comprehensive Benefits**: Competitive compensation with health, dental, travel, and life insurance, RRSP match and an Employee Assistance Program (EAP).
- **Excellence Recognition**: Proudly awarded as one of Canada's Best Managed Companies in 2024.
- **Established Legacy**:With over 60 years of service, our loyal customer base forms the foundation of our success.
- **Mentorship**: Receive training and support from our leadership team.
- **Exclusive Perks**: Access Team Member pricing on vehicles, services, and accessories, plus discounts on brands and gym memberships.
- **Social Engagement**: Engage in social events like sporting gatherings and BBQs.
- **Work-Life Balance**:No Sunday or holiday work plus long weekends off all summer-long for more time with family.
- And much more for you to discover

**Job Duties**:

- Preparing files for customer drop offs, including photocopying, making key tags, labelling, etc.
- Checking in customer drop offs, ensuring all necessary documentation is received and properly filed.
- Arranging of rentals and collecting invoices.
- Balance and submit files to submit to insurance companies.
- Keeping track of payments owing and received from insurance companies.
- Work closely with Accounts Receivable.
- Maintaining accurate and up-to-date customer information.
- Book appointments.
- Collecting payments from customers.
- Assist with Service Reception.
- Perform other duties as required.

**What We Look For**:

- Must have excellent communication skills (good verbal skills and a clear speaking voice).
- Prior experience in a customer service role is required.
- Pleasant and engaging phone manner.
- Must be comfortable with computers and technology systems.
- Strong record of customer satisfaction results.
- Team-oriented individual.
- Strong time management skills.
- Must have the drive and desire to meet production goals and expectations.
- Call center experience would be considered an asset.
- **Experience in a dealership service department strongly preferred.**:

- **Knowledge of CDK software is an asset.**

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.

Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you

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