Unit Secretary- Nicu

Company Bio
IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first
- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community. As part of our dynamic team, you too can stand out and be amazing At North York General, our team is making a world of difference.
Position Summary
Unit Secretary, Neonatal Intensive Care Unit (NICU)
Your goal in this position is to perform administrative, secretarial and receptionist support for the Neonatal Intensive Care Unit (NICU), in a confidential, sensitive and professional manner. You have effective written and spoken communication skills, use your critical thinking and problem solving skills, and embrace the challenge of prioritizing work demands in a fast paced and stressful environment. The position supports the hospital’s academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families.
On a practical level, you will

Support and adhere to hospital policies and procedures

Communicates with staff, patients, families, internal and external parties

Accept, coordinate and triage telephone calls and inquiries and processes them in an appropriate and timely manner

Coordinate various interdepartmental activities and requests such as transportation of patients for tests, discharges and services required on the unit

Assume responsibility for identification and advancement of issues and concerns with the Clinical Team Manager and/or delegate in a time sensitive manner

Compiles and disseminates material/documents related to Program activity

Maintains attendance/time reporting information and arrange appropriate relief including agencies

Process computer provider order entries within scope of practice, notify appropriate staff and specific departments as required

**Support clinicians with system order entry functions such as**: scheduling patient appointments and follow-up appointments

Processes requisitions as required (blood work, CT, etc.), maintain documentation and follows up on outstanding information (e.g., test results, follow up appointments)

Maintains organization of admissions, discharges, outstanding orders and medication information, dismantles charts and enters information electronically as required

Prepare statistics, reports and discharge instructions, photocopying, prioritizing and processing of information as required

Manage unit supplies, services and repair needs.

Manage the receiving and disposing of expressed breast milk through Timeless® Medical system

**Qualifications**:
Grade XII diploma

A medical office assistant certificate or minimum one year comparable office experience with medical orientation

1 year working in a neonatal intensive care setting and/or pediatric setting in an acute care community hospital

Accurate minimum typing speed of 45 w.p.m.

Proficiency in Microsoft Office including; Word, Excel and PowerPoint

Experience dealing with the public in a face paced environment

Bilingualism in French/English an asset
What We Offer
Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Part -Time, Regular position, with 8 hour shifts, days, evenings and weekends in the Neonatal Intensive Care Unit (NICU) Unit We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan.

**FOR EXTERNAL APLICANTS ONLY**: As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department.
How to Apply

Think you're the right person for the job? Here's your first chance to show us why:
Closing Statement

At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we wil