Security

6 days ago

Barrie, Canada Royal Victoria Regional Health Centre Full time

**Job Description**:
RVH is actively seeking qualified Security Officers to join our team. The Security Officer role is multifaceted and critical to maintaining safety and security within the organization. Here’s a breakdown of the key responsibilities and qualifications expected for this position:
**_Responsibilities:_**
- **Emergency Response and Leadership**:

- Handle potentially violent situations involving clients (over 4000 per year) and maintain control of the situation
- Lead the organization’s response to workplace violence and harassment incidents, collaborating with Occupational Health and Human Resources
- **Risk Management and Documentation**:

- Mitigate risks through thorough documentation and investigation of incidents
- Monitor access control, CCTV, and alarms to ensure the security of the facility
- Manage asset control and oversee the Lost & Found services
- **Program Development and Training**:

- Contribute to the development and implementation of the Workplace Violence & Harassment Program
- Provide education and training to staff on security protocols and emergency procedures
- **Physical Intervention and Security Systems**:

- Facilitate physical intervention strategies in violent situations when necessary
- Maintain and operate security systems effectively
- **Other Duties**:

- Manage heliport response and maintenance, ensuring readiness for medical emergencies
- Act as an ambassador for RVH by upholding a professional and approachable demeanor

**_Qualifications:_**
- **Education**: Minimum Grade 12 education required; Mandatory Post Secondary Education in Police Foundations, Protection, Safety & Investigation, Community Justice or a Degree in a related field
- **Certification**: Must maintain a valid Security Guard License
- **Experience**: Previous experience dealing with the public, security systems, and ideally within a healthcare infrastructure is an asset
- **Skills and Attributes**:

- Professional appearance with strong communication skills and the ability to engage effectively in a variety of settings
- Ability to demonstrate leadership in emergency planning and response
- Proficiency in verbal de-escalation techniques; certification in Non-Violent Crisis Intervention is advantageous
- They should be proactive in risk mitigation and adept at handling both emergency situations and day-to-day security operations.
- Strong interpersonal skills and the ability to maintain composure in high-stress situations are crucial.

This role not only requires technical skills in security and emergency response but also demands a high level of professionalism, empathy, and the ability to act decisively in challenging circumstances.

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