Inside Sales/customer Service

3 days ago


Burnaby, Canada Vanguard Steel Ltd Full time

Vanguard Steel is currently recruiting for a Full Time **Inside** **Sales/Customer Representative **for our office located in Burnaby, BC

**KEY DUTIES AND RESPONSIBILITIES**:
Sell a diversified line of products by accepting incoming phone calls in a business to business sales environment
- Process customer orders on computer system CSR, Microsoft Excel
- Provide pricing and inventory information to customers
- Communicate with other branch staff to resolve customer issues; follow-up with customers in a timely manner
- Maintain a well-rounded knowledge of products sold
- Perform branch support duties as required

**REQUIRED EXPERIENCE AND QUALIFICATIONS**:
Knowledge of steel and/or industrial hardware products developed through formal education or prior work experience
- Proven customer service, communication skills and pleasant telephone manner
- Proficient with Microsoft Office and order management softare
- Ability to work independently and cooperatively in a team setting
- Excellent analytical skills and organizational abilities with demonstrated ability to meet deadlines and manage time in a fast paced environment.

We are offering a competitive introductory wage with progressive increases over the length of your career.

This position is Union and a benefits package is included. Salary TBD

As a leader in the steel & hardware industry we are looking for a dedicated long term salesperson that is willing to advance.

Please forward your resume and a cover letter

**Salary**: $21.05-$29.82 per hour

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location



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