Restoration Project Leader
1 week ago
**Be the first call after disaster—and the reason everything gets back on track.**
We’re looking for a _Restoration Project Leader_ who can own the project from start to finish. You’ll be the main point of contact for homeowners during some of the most stressful moments of their lives. At the same time, you’ll represent the insurance company's interests by documenting damage, communicating clearly, and pushing the job forward through every department.
**What You’ll Do**:
Be the first point of contact with the homeowner after a disaster (fire, flood, etc.)
Communicate and coordinate with insurance adjusters and company partners Complete site documentation (e.g., photos, R24, Docusketch) and submit files to internal departments Send scope information and job details to the Estimating Department Ensure smooth hand-offs to mitigation, contents, and reconstruction teams Keep homeowners informed throughout the entire process Follow up with departments to keep jobs on track and ensure timelines are met
- Participate in a rotating **on-call schedule** to respond to after-hours emergencies
Ensure customer satisfaction and professional file closure
**Who You Are**:
A natural communicator who’s calm under pressure
Detail-oriented and organized—you never miss a step Comfortable in homes with damage, including after hours when on call Able to manage multiple files, tasks, and conversations at once A driver of action—able to follow up, push teams, and meet timelines
**Requirements**:
Valid driver’s license
- Willingness to participate in an **on-call rotation**
**What We Offer**:
Competitive salary + on-call compensation and bonus opportunities
- **Company vehicle** provided during business hours **and while on call**
Health benefits after probation Paid training & certifications
- A chance to make a real difference in people’s lives
**Make a Career Out of Helping People Rebuild
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