Resident Experience Manager

2 weeks ago


Southampton, Canada Jarlette Full time

Southampton Care Centre
140 Grey Street, Southampton, Ontario
Join our team as a Butterfly Model Manager ( Resident Experience )
Permanent, Full Time Opportunity
Jarlette Health Services is a family-centric organization that has built a tradition of excellence in making an outstanding difference in the lives of the residents, families, employees, and communities it serves. As a proudly Canadian organization, with 14 Long Term Care Homes and 7 Retirement Lodges across Ontario, Jarlette Health Services has established itself as an industry leader with over 50 years of experience in the dynamic senior care sector.
**Our offer to you may also include**:
Health, Welfare and Dental Benefits
Pension program where we match contributions and invest in your future
Referral bonus
Assistance with tuition
Skill development and internal advancement = growth in your career
Awards and recognition programs and team appreciation events
Exclusive discounts on products,services and travel
**The following traits and qualifications are required**:
High levels of emotional intelligence
Successful completion of or enrollment in Long Term Care Senior Management or equivalent
Passionate about dementia care
Current with dementia best practice and evidence
Visionary and inspirational
Demonstrated Political acumen
Education in an emotion-based model of care an asset
High levels of emotional intelligence
Experience in long-term care and/or dementia care
5 years of experience in a formal leadership position
Project Management training and experience as a lead in a significant project
Change Management certification and experience in initiating a significant change
Post-secondary education in research and numerology
Facilitator training and experience as a facilitator and educator
Excellent communication skills - both written and verbal
People management including mentoring, coaching, performance management, hiring and termination
Knowledge and aptitude in Google Suite
Drivers license and access to a vehicle
Qualification and experience in formalized change management.
Demonstrated knowledge and experience utilizing project management methodology.
2 years experience in Long Term Care (Gerontology) preferred
Must demonstrate an active interest in ongoing education
Must be computer literate
Please note, all applicants must be located in Canada and legally entitled to work in Canada. Employment with Jarlette Health Services will be contingent on receipt of a current (within the past 6 months) criminal reference check including vulnerable sector screening before starting at the location, proof of two vaccinations against COVID-19, a screening for tuberculosis, including vulnerable sector screening and two ( 2 ) supervisory references that are satisfactory to the employer.
Jarlette Health Services is an equal opportunity employer and will accommodate individuals with disabilities through each stage of the recruitment process. Should you require an accommodation, please let us know.
We thank all applicants for their interest. However only those selected for further consideration will be contacted.
AI is not used in any part of our recruitment process.



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