Lead Product Manager

1 week ago

Toronto, Canada eBay Full time

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

**About the team and the role**:
We are passionate about connecting buyers and sellers around the world and creating opportunities through commerce and technology. Our responsibilities include all aspects of shipping, to empower customers through state-of-the-art ecommerce delivery experiences.

We are seeking a seasoned, highly motivated and analytical Lead Product Manage**r** for eBay Shipping Cost Management product. This role is central to eBay’s mission to simplify shipping for sellers and create a fast, reliable, and cost-effective delivery experience for buyers.

As a Product Manager, you’ll own the end-to-end strategy, roadmap, and execution of AI/ML-driven capabilities that estimate item weight and dimensions, predict package sizes, and recommend optimal shipping services leveraging working knowledge of LLMs, classification and regression models. You'll work cross-functionally with engineering, design, data science, and other product teams to develop scalable solutions that remove complexity from sellers and reduce costs across the shipping journey.

**What you will accomplish**:

- Define and drive the product vision and strategy for Shipping Cost Management, aligned with eBay’s broader shipping strategy.
- Partner with engineers, data scientists, designers, and fellow PMs to deliver AI-powered solutions that predict item/package characteristics and recommend shipping options.
- Develop features that help sellers seamlessly adopt accurate shipping settings by automating weight/dimension entry and suggesting optimal carriers and costs.
- Establish clear product metrics, set hypotheses, and run A/B experiments to measure impact on seller adoption, cost savings, and buyer conversion.
- Collaborate with international teams to scale capabilities globally and ensure alignment with logistics partners and marketplace policies.
- Communicate product vision, progress, and findings clearly to partners and executives.

**What you will bring**:

- 12+ years of product management experience, ideally in ecommerce, or AI/ML-driven products.
- Strong analytical approach; able to define and track success metrics using data.
- Experience working with AI/ML technologies, LLMs and Regression Models and data science teams is required.
- Solid understanding of solving business problems using AI and ability to connect data science outcomes in meeting business goals
- Excellent communication and stakeholder management skills
- Passion for simplifying complex systems and delivering delightful customer experiences.

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