Audio Visual Technician

**About The Ottawa Hospital**:

- Inspired by research and driven by compassionThe Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.- From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

**Rotation/Shifts**:

- Days, may require occasional evenings and weekends, 8 hour shifts (07:00-15:00, 08:00-16:00, 12:00-18:00, 09:00- 17;00, 10:00-06:00, 01:00-09:00).- For information purposes only - The Hospital reserves the right to change.

**Basic Requirements**:

- 2-year Community College Diploma in Electronics Engineering, Computer Engineering/Science or Audio-Visual infrastructure support program and 2 years specifically-related experience OR 4 years specifically-related experience
- 2 years specifically-related experience
- Experience providing first-tier audio-visual technical support including troubleshooting audiovisual equipment, conference room integrations and Cisco Telepresence videoconferencing infrastructure and endpoints
- Knowledge and experience in helping to design and implement permanent installations of Audiovisual equipment in small to large size conference rooms
- Knowledge and experience operating projectors, TV displays, audio mixers and PA systems
- Knowledge and experience in providing user training and developing specific user guides
- Knowledge and experience with multiple operating systems and wireless mobile devices
- High degree of understanding of analog and digital video, audio signal routing and processing
- Ability to provide technical assistance for supporting events including videoconferencing events using web collaboration services, live OR, media and Off-Site events;
- Ability to provide support for all Office 365 Collaboration apps, including MS Teams.
- Ability to perform video editing for recorded videoconference (cut start and end only and render videos)
- Ability to provide reception and administrative support, including support events in meeting rooms using web collaboration services, schedule testing of web and videoconference connections, answer daily support calls and creating, closing tickets in applicable system and asset tag AV equipment and import them in applicable system.
- Knowledge of the network protocols and routing
- Proven analytical and problem-solving abilities
- Team player
- General knowledge on hospital policies and procedures;
- Ability to learn new presentation technology/methodology and provide training;
- Ability to function within the organizational structure;
- Excellent problem-solving, organizational and time management skills;
- Excellent verbal and written communication skills.

**What you can expect from us**:

- The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.