Remote HR Support Rep

5 days ago

Montréal, Canada Gallagher Full time

About Us:
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper.We live a culture defined by
_The Gallagher Way_, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team.

Overview:
We are seeking a
**Remote**

**Responsibilities**:
**What You'll Be Doing**:

- Coordinates new hire process for managing staff including orientation and new hire paperwork
- Handles employment-related inquiries from employees
- Answer employee questions and/or concerns regarding Human Resource policy, procedures, or employee handbook interpretations
- Assist Managers and/or Supervisors with employee inquiries, performance review process, coaching, counseling, and terminations.
- Assist with maintaining compliance with federal, state, and local employment laws and regulations, and recommended standard processes
- Handles employee leave, such as FMLA, STD, etc.
- Helps coordinate employee recognition programs
- Assist in resolving employee relations issues that present a risk to the organization, instructing or influencing those leading on the issue on the appropriate approach
- Maintain effective communications with all levels of management and staff
- Operate ethically to protect the assets and image of the company
- Performs other duties and responsibilities as per business need

Qualifications:
**Knowledge, Experience, and Skills**:

- 1-2 years of Human Resources experience
- Call Center experience a plus
- Must be Proficient in Oral and Written communication in **English and Canadian French**:

- Proficient in office products (Word, Excel, and PowerPoint) or Google Suite products
- Collaborative work style and ability to work effectively across departments

**Desired**:

- Excellent attention to detail
- Good communicator, personable, teammate
- Highly organized with the ability to prioritize and process driven
- Ability to deal successfully with all types of personalities, at all levels

contingent

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