Lead Reliability Administrator

3 days ago

Montréal, Canada opentext Full time

**OPENTEXT - THE INFORMATION COMPANY**

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

**The Opportunity**:
As a Lead Cloud Applications Engineer with the Citrix Team, at OpenText, you will be responsible for delivering and supporting large-scale Citrix platforms which provide our employees with access to commercial environments.

**You are Great at**:

- Led the resolution of high-risk and complex problems
- Proactively managing systems to reduce reoccurring issues
- Investigation, design, and implementation of new Citrix features to enhance the existing environment
- Prioritizing workloads effectively in a time-critical environment
- Working independently within a geographically dispersed team

**What it takes**:

- Experience managing Cloud (AWS and/or GCP), On-Premise and Hybrid Citrix environments
- Experience in Citrix DaaS administration including PVS and MCS
- Working knowledge of AWS Hyperscaler, and preferably GCP or Azure, including the ability to write infrastructure as code
- Experience in Windows 2019 Server systems administration, preferably including Active Directory, Group Policy, and Patch Management
- Experience running a Citrix environment hosted on a VMware platform
- Basic Network troubleshooting skills
- Ability to handle and prioritize workloads and work effectively in a time-critical environment
- Excellent communication skills, both oral and written
- Familiarity and experience with ITIL processes, especially Incident and Change management
- Willingness to join the on-call rotation

Subject to applicable laws and regulations, OpenText’s global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.

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