Client Care Coordinator
7 days ago
Client Care Coordinator Position
Join Our Luxury Boutique Med Spa
Who We Are
We are a growing luxury boutique med spa known for delivering exceptional results. Our services include injectables, advanced skincare, and energy device treatments. At the heart of everything we do is a commitment to exceptional client care and delivering transformative skincare journeys.
You will be joining an established team of driven and passionate professionals who are excited to welcome a new addition to our team. We are looking for a confident, motivated individual to join us at the front desk as the face of our med spa.
Position Overview
As a Client Care Coordinator, you will play a pivotal role in creating a welcoming and exceptional experience for every client who walks through our doors. While your title is Client Care Coordinator, your responsibilities extend far beyond a title. You will act as the face of our med spa, greeting clients with warmth and kindness while helping them feel confident and cared for throughout their skincare journey.
Are you an Esthetician with credentials from an accredited program? We will also consider making this role unique by offering a “dual” position as part-time Client Care Coordinator while also giving you the opportunity to perform aesthetic treatments when required.
**Responsibilities**:
- Serve as the first point of contact for clients, ensuring a warm and personable experience.
- Manage appointment scheduling with exceptional organizational and communication skills.
- Participate in social media planning, scheduling, and development to enhance our online presence.
- Support administrative tasks and assist team members as needed.
- Manage client check-in, check-out, and associated payments with accuracy.
- Learn about and promote our services and products, actively engaging in sales.
**Qualifications**:
- Preference will be given to individuals who have 1-2 years experience in a med spa - this is negotiable depending on experience.
- Familiarity with spa or medical software is an asset.
- Excellent organizational, communication, and customer service skills.
- Enthusiasm for social media involvement and content planning.
- A personable and confident demeanor with a passion for client care.
- We will also consider hiring an esthetician who has graduated from an accredited program to fill a dual role as Client Care Coordinator and coverage for esthetic services when required.
What We Offer
- Competitive pay structure.
- Excellent employee perks on treatments and products after six months of employment.
- A welcoming, supportive, open, honest, and fun team environment.
- Opportunities for personal growth.
Why Join Us?
At our med spa, we value team collaboration in every aspect of client care. We work hard to create a practice that is not only results-driven but also continually improving together. If you are a motivated professional with a passion for skincare and exceptional service, we would love to welcome you to our team.
**Job Type**: Part-time
Pay: $19.00-$22.00 per hour
Expected hours: 20 - 30 per week
Additional pay:
- Commission pay
**Benefits**:
- Company events
- On-site parking
- Store discount
Schedule:
- 4 hour shift
- Day shift
- Morning shift
- Weekends as needed
Work Location: In person
Application deadline: 2025-06-06
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