Manager, People

Overview:
You’ve got big plans. We have opportunities to match, and we’re committed to empowering you to become a better you, no matter what you do.

When you join KPMG you’ll be one of over 227,000 professionals providing audit, tax, advisory and business enablement services across 146 countries.

With the support to do things differently, grow personally and professionally and bring your whole self to work, there’s no limit to the impact you can make. Let’s do this.

**The opportunity**:
In Vancouver, our Transformation Delivery Services team is looking for a motivated and high-performing manager, to focus on delivering Organizational Change Management services across our various client engagements

The TDS team is a fast-growing segment of the wider Advisory services practice. We offer high-performing professionals a clear career path with opportunities for advancement.

KPMG’s Advisory Services Practice provides organizations with insights and capabilities needed to balance the introduction of new, innovative solutions, disrupting their business and operating models, while continuing to maintain ongoing operations in line with cost and quality expectations. Our people, our service quality, and our dedication to serving clients in our communities are what sets us apart. We are looking for professionals who can contribute to our clients and our team and who are passionate about being leaders and service to others.

The TDS team delivers on a breadth of change, culture and transformational projects including strategy, planning, technology implementations, and contribute to practice development, creating new tools and approaches for our clients’ unique operating conditions.

What you will do:

- Managing consulting teams in the delivery of client engagements, including planning, and coordinating the day-to-day work of the team, facilitating client interviews and focus groups at all organizational levels, structuring and co-developing deliverables, controlling for quality and presenting work to clients
- Support business development by co-developing and co-presenting client proposals and thought leadership (e.g. presentations, white papers, educational sessions), maintaining relationships with prospective and past clients as well as with alliance partners, and developing engagement delivery plans, effort estimates and cost estimates
- Manage client engagement administration including contract development, monitoring of time and expenses, invoicing, risk management and compliance
- Help to keep our delivery methodology up to date, create a culture of continuous learning for the team and clients, and actively coach and mentor team members to help them reach their highest potential
- Markers of career progression in this role include increasing size and complexity of client engagements; being seen as a leader and trusted advisor by clients; increasing leadership of business development activities; and development of team members to be more productive and autonomous.
- Consulting experience in areas such as operational change, technology adoption, organizational development, project management
- Excellent client service skills with an aptitude to understand the clients' business and maintain strong client relationships by being credible and reliable, and exhibiting integrity and low self-interest
- Strong verbal communication and group facilitation skills at all levels from front-line staff to executives, with confidence and flexibility of approach to suit the audience
- Strong written skills for an executive-level audience, e.g. structuring and articulating complex messages and recommendations concisely and clearly in proposals, reports, and presentations
- Quantitative analysis skills to derive insights from quantitative data
- Ability to quickly adapt thinking and approach to client assignments, in the face of ambiguity and rapid changes in the client’s and team’s understanding of the issues
- Ability to work on multiple projects simultaneously

What you bring to this role:

- A Master’s Degree in a related discipline (Management/Business Administration, Human Resources, Psychology, Social Sciences, Industrial Relations, Public Administration)
- Three years’ experience in management consulting, preferably in a large consulting firm. Consulting experience should be ideally focused on human capital / people & change related mandates, and/or operational change and technology adoption
- Project management skills: either within a formal consulting firm or delivering for internal stakeholders
- Proven relationship development and critical thinking skills
- Capability to participate across the full advisory consulting lifecycle including building new intellectual property and services, generating new business opportunities, managing the sales cycle, developing solid project plans / approaches, participating in / overseeing the delivery of engagements, providing feedback / guidance to team membe