Receptionist/clerk - Part-time/evenings

**Job Summary**:
Under the supervision of the Administrative Coordinator, responsible for reception and providing administrative support to Hillel Lodge during evenings and weekends. This role is Part-time, hourly, working approximately 10 to 15 hours per week.

Primarily Tuesday and Wednesday Evenings: 3pm to 8pm, with the opportunity to pick up an occasional weekday, weekend or evening shift as needed.

**RESPONSIBILITIES**:
**Reception**
- Direct delivery people, volunteers, visitors to the appropriate location.
- Greet visitors, and screens appointments for Management.
- Provide central telecommunications support
- Monitor residents in the lobby area, contacts Nursing if there are any problems
- Ensure all visitors use proper sign-in procedures.
- Ensure Reception area is neat and tidy.

**Clerical Tasks**
- Complete routine clerical assignments including photocopying, filing, mail preparation and distribution, electronic and hard copy document creation etc, per daily, weekly, monthly schedules and ad hoc requests.

**Staff Scheduling Support**
- Assist with the day-to-day staffing function as required, record changes in Ceridian Dayforce, including but not limited to taking staff sick calls and calling staff to fill open shifts
- Perform any other relevant duties necessary for the welfare of the residents and efficient operation of the Home.

**QUALIFICATIONS**:

- Post-secondary education in Business or related field or an acceptable combination of education, related training and experience.
- Relevant experience in similar role in healthcare or long-term care environment is an asset.
- High level of attention to detail and accuracy of work
- Multi-tasking, organization, time management and problem-solving skills.
- Excellent customer service skills and a personable, professional manner.
- Maintains composure and focus while dealing with multiple priorities and demands for attention
- Good judgment and discretion.
- Proficient in Microsoft Office, with good knowledge of Excel and Word
- Strong command of the English language, (read, write, speak)
- Exhibits cooperation, tact and diplomacy in dealing with all persons
- Experience working in a retirement home or long-term care facility is helpful
- Knowledge of office practices and procedures.
- Able to multitask and organize an administrative office
- Works independently and as a team member.

**ABOUT HILLEL LODGE**

Located in the West end of Ottawa, Hillel Lodge has served as a home for individuals in need of long-term personal care since it officially opened its doors in 1965. With a current complement of 121 beds and housed within a thriving 13-acre Jewish Community Campus, we provide a wide range of programming and events to meet the diverse needs of our residents, their families, and the larger community which we serve.

**Our Mission**: Our mission is to provide compassionate long-term care that empowers residents to lead full and engaged lives in a welcoming Jewish environment.

**Our Vision**: The Lodge will continually strive to be at the forefront of person-centered long-term care.

**Our Values**:
Compassion and Caring
Dignity and Respect
Collaboration and Teamwork
Excellence and Innovation
Integrity and Accountability

**APPLICATION INSTRUCTIONS**:
Where notified in advance, Hillel Lodge will accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

**Job Type**: Part-time
Part-time hours: 10 per week

**Salary**: From $18.00 per hour

Schedule:

- Evening shift

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Reception: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: One location