Customer Service Clerk
1 week ago
Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
**Work setting**:
- Relocation costs covered by employer
- Willing to relocate
**Tasks**:
- Train staff
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive payments
- Maintain and manage digital database
- Answer clients' inquiries and provide information
**Transportation/travel information**:
- Public transportation is available
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
**Personal suitability**:
- Punctuality
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
- Initiative
- Ability to multitask
**Health benefits**:
- Dental plan
- Health care plan
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
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