Manager in Training

**Manager in Training (MIT)**

Reporting to the Restaurant General Manager (RGM), the Manager in Training (MIT) has overall responsibility to assist the RGM in managing daily operations of a single restaurant (10-45 employees) ensuring delivery on guest satisfaction and desired restaurant outcomes (i.e., increased sales, profitability, and employee retention).
- Directs efficient and accurate preparation and sale of products to maximize customer satisfaction;
- Ensures preventive maintenance of restaurant facility and equipment is completed in accordance with company standards;
- Motivates and directs team members to exceed customer expectations with fast and friendly service in clean surroundings;
- Provides coaching and feedback to Team Members, Shift Coordinators and Assistant Managers;
- Assumes full responsibility for restaurant profit and loss management by implementing marketing
- Strategies and follows cash control/security procedures;
- Maintains inventory, manages labor and applies financial reporting analysis to enhance restaurant results;
- Enforces compliance with government regulations, Redberry Franchising Corp. Market Policy, employment laws, food safety, Redberry Franchising Corp. Security Policy, operations, and Redberry
- Franchising Corp. policies and procedures relating to all restaurant activities across shifts;
- Leads restaurant management team in recruiting, selecting, hiring and retaining effective team talent;
- Available to work evenings, weekends and holidays;
- Prompt and regular attendance for assigned shifts, meetings and training.

**Qualifications**:

- High School Diploma or GED required, 2 years of college preferred;
- 2-4 years of restaurant management experience;
- Complete all internal certification programs.

**Skills**:

- Demonstrates English language proficiency that enables speech expression clarity and proficient reading and verbal comprehension;
- Demonstrates strong math and Windows-based computer literacy;
- Demonstrates leadership and development skills;
- Demonstrates strong problem solving skills;
- Prioritizes and organizes own and others’ work and time to meet deadlines and objectives;
- Identifies and solves complex problems; takes a new perspective on existing solutions;
- Applies knowledge and skills to a range of activities including complex tasks; may act as a technical resource to others in own area.

**Competencies**:

- Persuades and motivates restaurant employees;
- Sets day-to-day direction for employees to support business objectives;
- Manages the restaurant budget and sets guidelines for operating within that budget;
- Interprets customer needs and assesses requirements;
- Contributes to achievement of team goals; promotes teamwork;
- Understands customer needs and identifies solutions to non-routine requests.

**Traditional Physical Requirements**:

- Occasionally lift, move, carry, and stack cartons up to 50 pounds from various heights to/from shelves;
- Stand and walk for long periods of time (duration of shift);
- Occasionally climb on stools or ladders and reach for items located on shelves;
- Frequently squat or stoop to reach items on low shelves or off the floor;
- Routinely reach overhead, forward and underneath shelves, counters, tables, and kitchen equipment;
- Requires frequent motions of bending, wiping, sweeping, mopping, wrapping, and squeezing;
- Frequent exposure to fluctuating temperatures in areas such as cooler, freezer and cooking sections of Restaurant;
- Occasional climbing required for roof inspections.

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Wallaceburg, ON N8A 1R7: reliably commute or plan to relocate before starting work (required)

Application question(s):

- This is a full time position, are you legally able and willing to work 34-40 hrs per week?
- Do you have access to a vehicle?

**Education**:

- Secondary School (preferred)

**Experience**:

- Restaurant: 3 years (required)
- Restaurant management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person