Service Advisor

2 days ago

Mississauga, Canada Premier Truck Group Full time

**We are so excited you are interested in our **Service Advisor** opportunity*
**Premier Truck Group is proud to be an essential business throughout the Coronavirus pandemic, allowing for the sustained employment of our employees while keeping health and safety a top priority. We continually re-evaluate and improve procedures on an on-going basis to ensure we are up to date with practices that support today’s changing environment.**
**Winners Work Here**
Premier Truck Group is proud of the diversity that comprises our winning team. We see the equality and inclusiveness amongst our team members as our ultimate tool in moving our organization and industry forward.
**Who is Premier Truck Group?**
**Premier Truck Group **is headquartered in Dallas, Texas, with nearly 40 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.
**Why Join Our Winning Team?**
When you join our team, you’re rewarded with the opportunity work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:
Medical, Dental, and Vision Insurance
Life Insurance
Employee Assistant Programs
Paid Holidays and Paid Time Off
Group RRSP with Employer Match
Training
Work-Life Balance

Here are some quick insights into this opportunity. We would love to discuss it with you in more detail
**Service Advisor Responsibilities**:

- Greet all customers whether on the phone or in person.
- Responsible for setting appointments answering calls and all inquiries
- Physically walk the unit with the customer to complete “Walk Around Sheet” (including last 8 of VIN, mileage, window tag, steering wheel tag)
- Review walk around with customer and have them approve
- Verify and print any warranty or recalls for customers vehicle
- Verify customer contact information and method of payment including credit authorization.
- Complete and sign Work Order
- Check history attach to work order
- Be sure to attach all functional sheets to work order inclusive Come Backs(Red), Quality Control(yellow)
- Enter pertinent information in SSI for Express Assessment.

*
Service Advisor Requirements: *
- A high school diploma and/or GED is required.
- Combination of education, training, or experience that provides the required knowledge, skill, and abilities.

**Ready to Join?**
Premier Truck Group is an equal opportunity employer.
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