Social Media and Community Engagement Specialist

**About Us**

Remedy Brands is a growing consumer goods company based out of Vancouver, BC. Our two brands include: Riversol Skin Care and Midnight Paloma. Riversol Skin Care is a dermatological skincare line for sensitive skin that was founded by world-renowned dermatologist, Dr. Jason Rivers. Midnight Paloma, founded by Tayler Rogers, is a brand that is dedicated to clean, cruelty free skin and body care products. We are committed to providing customers with high quality, premium skin care and wellness products. Our customer base comes from all over the world, and we are continuously expanding our retail partnerships.

**Job Overview**

The social media and community engagement specialist is a creative social media enthusiast who will develop, propose, and implement strategies to grow and engage our online community on the social channels Remedy Brands Inc. has a presence. Our dermatologist-developed skincare brand, Riversol, will be the focus. You are responsible for understanding our audience, reflecting on our brand, managing all our social media platforms, creating content, and interacting with our audience to build brand awareness and loyalty. You will also monitor social media trends and provide insights to increase our digital presence.

**Key Responsibilities**
- Plan, develop and implement quarterly strategies for our social channels driven by the marketing and promotions schedule.
- Maintain a social media calendar for all platforms.
- Accelerate channel growth and engagement on our social media channels, focusing on the Facebook page and Facebook community group.
- Engage with our Facebook community by responding to messages, commenting in a timely manner, and sharing content.
- Collaborate with the graphics team and marketing team to facilitate the production of original social content and guarantee brand position and consistency.
- Assist in influencer outreach, seeding, gifting and shipping needs.
- Capture behind-the-scenes content during photoshoots.
- Organize and schedule giveaways by contacting brands and creating assets.
- Monitor and analyze the public perception of the Riversol brand through social listening.
- Report analytics and success metrics for all social media campaigns and posts, monitor campaign performance and offer recommendations.
- Maintain a professional company presence on Bing Business, Google Business and LinkedIn.
- Maintain products on the Shop app, Instagram shop and Facebook shop.

**Skills**
- Ability to use social media platforms and tools or ability to adapt quickly to new software.
- Strong verbal and written communication skills.
- Ability to create photos and videos and comfortable being on camera.
- Analytical skills to interpret social media data and generate actionable insights.
- Excellent organizational and multitasking abilities.

**Abilities**
- Creative Thinking: Ability to generate innovative ideas and content that engage the audience on different platforms.
- Communication: Strong verbal and written communication skills to effectively convey messages.
- Adaptability: Flexibility to adjust strategies and tactics in response to changing trends and feedback.
- Problem-Solving: Ability to identify issues and implement effective solutions quickly.
- Time Management: Efficiently manage time and prioritize tasks to meet deadlines.
- Attention to Detail: Ensure accuracy and consistency in all content and communications.
- Team Collaboration: Work well within a team environment and support colleagues in achieving common goals.
- Customer Focus: Understand and respond to the needs and interests of the community and audience.

**Experience/Qualifications**
- 1-3 years of experience managing social media accounts, content creation, or community engagement
- Detail-oriented with a proven ability to multitask, prioritize competing requests and attach levels of importance
- Understanding of social media metrics.
- Staying updated on the latest trends in social media and education to keep our content fresh and relevant.
- Excellent verbal communication skills.

**Education**
- Bachelor’s degree in marketing, Communications, Digital Media, or a related field.

**KPI’s**
- Organic social followers (Facebook, Instagram, TikTok, X and any other addition)
- Post Engagement
- Facebook Community members

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Vancouver, BC V5K 4T9: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you entitled to work full-time in Canada? Do you hold a full-time work permit, permanent residency (PR), or Canadian citizenship?

**Experience**:

- social media marketing or management: 1 year (required)

Work Location: In person