Field Service Technician

**What you will be doing**:
As a VFD Field Service Technician you will perform all levels of repair and preventative/predictive maintenance on industrial automation equipment in the field across a broad industry base. Diagnosing and troubleshooting problems, understanding mechanical system requirements, set-up and calibration of VFD’s, AC Servos and PLCs are all within your capabilities.

Responsibilities include, but are not limited to:

- Service and repair industrial automation electronic equipment such as Variable Frequency Drives (VFD), AC Servos, and Soft Starters, Motor Control Centers (MCC) and assemblies.
- Respond to service calls promptly, perform commissioning of VFD, AC Servo and PLC systems at a customer site on a variable shift schedule that as determined by our customer’s needs, and assist operators with operational problems.
- Diagnose, locate circuit, component, equipment faults and assemblies using multimeters, circuit testers, oscilloscopes, logic probes and other electronic test instruments, tools, and equipment.
- Estimate damage and calculate the cost of materials.
- Populate a quote for repair and send to a customer.
- Adjust, replace, or repair electronic equipment, assemblies and components following equipment manuals and schematics, and using soldering tools and other hand and power tools.
- Monitor and update repair process and maintain inventory.
- Actively promote a high level of customer satisfaction by maintaining open communications and providing pro-active attention to customer requirements.
- Perform tasks within a high level of skill and patience.
- Produce timely and detail service reports.

**What we need from you**:

- Graduate of Electronics/Electrical Engineering, Technologist or Journeyman Electrical
- Experience working with controls
- Valid Driver’s License
- Project Management experience
- Minimum 2 years’ experience in Industrial Automation
- Knowledge of VFD, Servo and DC Drives
- Thorough knowledge and experience commissioning VFD and DC Drives
- Experience with AC Servos, an asset
- Medium Voltage VFD experience, an asset
- PLC/HMI programming experience an asset
- Rockwell PLC/RSLogix, Siemens, Schneider, Mitsubishi, and Omron
- Experienced setting up, commissioning and troubleshooting DeviceNet, ControlNet and Ethernet/IP networks
- Instrumentation experience
- Must have effective and professional communication skills, verbal and written, with ability to converse to other technical people and engineers
- Ability to work efficiently and reliably with mínimal supervision (project management)
- Must be able to work throughout Canada and the USA, if required
- Must be able to work the occasional overtime and/or be available for on-call rotation, if required
- Experience working with MS Office, with SharePoint and Access an asset

**What we will give to you**:

- Competitive salary, experience dependent
- Extended health and dental benefits
- Education and training funding opportunities
- Social functions with team
- Paid time off for personal wellness
- Opportunities to move up with your career with Arrow

Arrow Speed Controls is committed to a diverse and inclusive workplace. Arrow is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

**Job Types**: Full-time, Permanent

**Salary**: $23.00-$26.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday
- On call
- Overtime
- Weekend availability

Work Location: In person