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Account Manager

3 weeks ago

Bedford, Canada Harvest Beer Wine Spirits Full time

**Harvest Wholesale**

Position Description: Wholesale Account Manager

**Company Overview**:
Micco Companies is a family-owned holding company with a diverse operating portfolio that includes The Chickenburger, Chicken Little, Harvest Wines and Spirits, Regional Storage and Logistics (RSL), Community Courier and Micco Warehousing and Logistics. A long-term and respected member of the Halifax business community, Micco has a commitment to growth and expansion and currently employs over 200 Associates.

**General Summary**

As a Wholesale Account Manager, you will be responsible for overseeing wholesale liquor accounts, providing expert consultation to customers, and managing special orders. Your primary goal is to maintain and expand relationships with wholesale clients, ensuring their needs are met while maximizing sales and revenue in the liquor industry. In this role, you will report to the Director of Marketing and Sales, working collaboratively to drive growth and customer satisfaction.

**Key Responsibilities**:
**Account Management**:

- Build and maintain strong relationships with wholesale liquor clients, including bars, restaurants, liquor stores, and other retailers.
- Serve as the primary point of contact for clients, addressing their inquiries, needs, and concerns.
- Collaborate with clients to understand their specific requirements and provide customized solutions.

**Wholesale Order Support**:

- Receive and process wholesale orders from assigned accounts, ensuring accuracy and timeliness.
- Work closely with the operations team to coordinate order fulfillment and on-time delivery.
- Regularly review and update product offerings to align with client preferences and market trends.

**Customer Sales Consultation**:

- Provide expert consultation to clients on liquor product selection, pricing, and market trends.
- Conduct product outreach to showcase new offerings and educate clients on their value.
- Assist clients in optimizing their liquor selections to meet their unique business goals.

**Managing Special Orders**:

- Handle special orders from assigned accounts, working with suppliers and distributors to fulfill unique requests.
- Negotiate pricing and terms for special-order items, when necessary, within wholesale product pricing framework.
- Ensure special orders are processed efficiently and meet client expectations.

**Sales Growth and Reporting**:

- Develop and implement strategies to grow sales within assigned accounts.
- Monitor market trends, competitor activity, and client feedback to identify opportunities for expansion.
- Generate regular reports on account performance, sales growth, and customer satisfaction.

**Qualifications**:

- Bachelor's degree in business, marketing, or equivalent experience.
- Strong knowledge of liquor products, brands, and industry trends.
- Exceptional communication and interpersonal skills.
- Proven track record of successful account management and meeting sales targets within the beverage alcohol industry.
- Detail-oriented with the ability to manage orders, contracts, and client relationships effectively.
- Proficiency using inventory management tools, and Microsoft Office suite.

**Reporting Structure**: You will report to the Director of Marketing and Sales, collaborating closely to align your efforts with the company's strategic goals and marketing initiatives.

**Working Conditions**:
This role primarily operates in an office environment but may require occasional travel to visit clients, attend industry events, or meet with suppliers. Some evening and weekend work may be necessary to accommodate client schedules and special events.

**Salary**: $32,000.00-$43,000.00 per year

**Benefits**:

- Dental care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Vision care

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Bedford, NS B4B 1Y3: reliably commute or plan to relocate before starting work (required)

**Experience**:

- B2B sales: 1 year (preferred)

Work Location: In person