Pharmacy Data Entry and Administration Support Staff

7 days ago


North York, Canada Cpap Outlet Full time

**Pharmacy Prescription Data Entry & Shipping Support Staff**

**Job Summary**:
**Key Responsibilities**:

- **Prescription Data Entry**:

- Accurately enter prescription details into the pharmacy system.
- Verify prescription information to ensure completeness and accuracy.
- Upload scanned prescriptions into the system following pharmacy protocols.
- Assist pharmacists and technicians in retrieving and processing prescriptions as needed.
- **Shipping Support**:

- Handle and resolve shipping issues related to prescription orders, including lost packages, delivery delays, and incorrect shipments.
- Communicate with customers to address any shipping-related concerns or inquiries.
- Coordinate with delivery services or carriers to track and expedite shipments.
- Work closely with the pharmacy team to ensure timely and correct order fulfillment.
- **Customer Service**:

- Respond to customer inquiries regarding prescriptions, shipping, and order statuses.
- Assist in processing returns or exchanges as needed.
- **Administrative Support**:

- Maintain accurate records of prescription entries and shipping issues.
- Support the pharmacy team with general administrative tasks.
- Ensure all prescription-related documents are filed and stored securely.

**Qualifications**:

- **Required**:

- Previous experience in data entry or administrative roles, preferably in a pharmacy or healthcare setting.
- Basic understanding of prescription medication and pharmacy operations (experience a plus).
- Proficiency in Microsoft Office Suite (Excel, Word) and pharmacy management software.
- Strong attention to detail and accuracy in entering prescription information.
- Excellent communication skills, both written and verbal.
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

**Job Types**: Full-time, Permanent

Pay: $16.55-$20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Data entry: 1 year (preferred)

Work Location: In person

Application deadline: 2025-01-23
Expected start date: 2025-01-27


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