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Compliance Assessor
3 weeks ago
Great Place to Work® Certified
**Compliance Assessor - Hybrid Remote**
Reports to: Quality Assurance and Compliance Manager
Location: Toronto, ON or Calgary, AB
An exciting opportunity exists for a **Compliance Assessor** to join COBS Bread to assess the standards of our Franchised bakeries and provide feedback to our Franchisees and COBS Bread. This position will help ensure continuous improvement of the COBS Bread brand standard and compliance with relevant legislation. The Compliance Assessor will enjoy working autonomously in a dynamic and fast-paced environment and hold an important role in ensuring COBS Bread high standards are adhered to by our franchised bakeries.
**Key responsibilities include**:
- Conduct in-person visits to COBS Bread bakery locations to assess standards using the Five Star assessment process
- Carry-out Five Star compliance assessments in a timely manner every four months
- Compile and maintain all relevant documentation relating to any non-compliant issues identified during the assessment
- Provide constructive feedback and encouragement to Franchisees and Bakery Operators on the outcome of their assessments
- Maintain relationships and liaise with the Franchisees and Operations Team when resolving issues and responding to inquiries regarding Five Start assessment and standards
- Identify, collaborate and implement continuous improvement to the Five Star process
- Regular travel throughout BC and AB regions
- Assisting with other duties as assigned
**Requirements**:
**What You Bring to the Table**:
- Post-secondary degree or diploma in a related field
- Knowledge of various compliance frameworks and legislation
- Proven experience in OHS or auditing qualifications or compliance management is preferred
- Demonstrated ability to deliver training and maintain professional when resolving issues/conflict
- Ability to motivate and influence Franchisees and internal team members
- Excellent interpersonal, and communication skills (written and verbal)
- Ability to work independently, prioritize and manage conflicting demands
- Excellent organizational skills and attention to detail
- Proficiency in Microsoft Office (MS Outlook, Teams, Word, Excel).
- A valid driver's licence
- A valid passport
**Benefits**
**What’s in it for You**:
- A flexible hybrid work arrangement and a one-time work-from-home reimbursement to ensure you're set up for success
- Competitive salary, bonus and vacation plan
- A great Extended Health & Dental Benefit, Group RRSP Matching, and Health Spending Account
- Paid sick, mental health and personal leave days
- Paid day for community service or volunteer opportunity
- Subsidized wellness program
- An open, ‘continuous-learning’ environment where professional development and career progression is encouraged
- Work within a dynamic, driven, high-achieving, close-knit and fun-loving team
- High level of autonomy and responsibility
We thank all applicants for their interest in COBS Bread but would like to advise that only applicants shortlisted for interview will be contacted.
We are an equal opportunity employer and value diversity at our company.
**About COBS Bread**
With over 160 locations, COBS Bread serves fresh and delightful baked goods to communities across Canada. Any unsold items are donated daily to various local charities and food banks. The company's success can be attributed to the quality of our product, the development of our people and our warm and friendly customer service.COBS Bread is part of Bakers Delight - Established in 1980 operating as Bakers Delight in Australia and New Zealand, and since 2003 as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New Zealand, Canada and the USA. The entire network employs over 15,000 people, serving more than 2.1 million customers each week.
**Accessibility**
Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
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